Inventory Supervisor

iCrest; Kuala Selangor; On-site; MYR 56,000 - 89,000; Full time

Job summary

iCrest in Malaysia is seeking an experienced Inventory Supervisor to maintain accurate records in our Warehouse Management System, coordinate cycle counts, and support stock movements.

The role requires a Diploma/Degree in Logistics, 2–3 years in inventory control, and the ability to work with multiple teams to improve accuracy, compliance, and customer service. This is an on-site role with opportunities for process improvements.

Qualifications

• Diploma/Degree in Logistics & Supply Chain or related field.
• 2–3 years of experience in inventory control or logistics environment.
• Hands-on experience with Warehouse Management Systems (WMS) and inventory reporting tools.

Responsibilities

• Ensure integrity, accuracy, and timely updating of inventory records within WMS.
• Conduct routine audits and validation checks to ensure stock movements are recorded with proper documentation.
• Plan and execute cycle counts, stock takes, and annual inventory exercises.
• Investigate discrepancies, root causes, and implement corrective actions.
• Monitor inventory performance indicators and prepare reports.
• Support WMS operations, troubleshooting, and process enhancements.
• Coordinate with warehouse, customer service, and IT teams on inventory activities.
• Conduct training and coaching for warehouse personnel on inventory control and WMS processes.
• Monitor pallet inventory, returnable assets, and movement controls.

Skills

Inventory control

Cycle counting

WMS

Inventory reporting

Training & SOPs

Education

Diploma/Degree in Logistics & Supply Chain

Tools

WMS

Job description

Inventory Supervisor

Job Responsibilities:

• Ensure the integrity, accuracy, and timely updating of inventory records within the Warehouse Management System (WMS).
• Conduct routine inventory audits and validation checks to ensure all stock movements are accurately recorded and supported by proper documentation.
• Plan, coordinate, and execute cycle counts, stock takes, customer audits, and annual inventory exercises.
• Investigate inventory discrepancies, stock variances, and customer complaints, identify root causes, and implement corrective and preventive actions.
• Monitor inventory performance indicators and prepare inventory accuracy reports, variance reports, and customer inventory reports.
• Support WMS operations, including troubleshooting, issue resolution, process enhancement, and user support.
• Coordinate closely with warehouse operations, customer service, and IT teams to ensure inventory-related activities are executed efficiently.
• Conduct training and coaching for warehouse personnel on inventory control procedures, stock handling, and WMS processes.
• Support inventory setup, SKU master data maintenance, and system configuration for new customer onboarding and business transitions.
• Monitor pallet inventory, returnable assets, and inventory movement controls in accordance with customer and company requirements.
• Ensure proper inventory documentation, audit records, and SOPs are maintained and updated.
• Support continuous improvement initiatives to enhance inventory accuracy, productivity, and operational efficiency.
• Monitor and manage all inventory control activities, including replenishment, pick-face management, stock transfers, cycle counts, and inventory adjustments to ensure physical and system stock accuracy.

Requirements:

• Diploma/Degree in Logistics & Supply Chain Management, Warehouse Management, or related field.
• Minimum 2–3 years of experience in inventory control, warehouse operations, or logistics environment.
• Experience in a Third-Party Logistics (3PL) or contract logistics environment is preferred.
• Experience managing inventory for multiple customers and diverse product categories is an added advantage.
• Hands-on experience with Warehouse Management Systems (WMS) and inventory reporting tools.
• Strong knowledge of inventory control principles, stock reconciliation, cycle counting, and inventory audit processes.
• Good understanding of warehouse operations and inventory flow management.
• Detail-oriented with a high level of accuracy and accountability.
• Ability to work independently and manage multiple priorities in a fast-paced logistics environment.
• Familiarity with customer inventory reporting and service level requirements within a 3PL operation is preferred.