Interpreter - Cantonese - Work-From-Home

Teleperformance; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading interpretation service provider based in Kuala Lumpur seeks a skilled interpreter to facilitate communication between speakers of English and other languages. Responsibilities include processing information accurately in various contexts such as healthcare and business, while maintaining professionalism and neutrality. Candidates must demonstrate B2 CEFR English level proficiency and have experience in consecutive interpretation. This is a permanent work-from-home position offering flexibility.

Qualifications

• B2 CEFR English level bilingual proficiency with other required languages.
• Experience with consecutive interpretation is preferred.

Responsibilities

• Process information quickly and accurately in conversations.
• Remain professional and courteous during calls.
• Exhibit neutrality and objectivity throughout conversations.

Skills

Excellent listening skills

Cultural sensitivity

Detail-oriented note-taking

Education

B2 CEFR English level bilingual proficiency

Job description

Overview

Provide language interpretation from one language to another for individuals with language barriers to understand and communicate with each other. The interpreter will handle telephone or video calls on demand and render meaning of conversations in consecutive interpretation between speakers of English and other languages.

Responsibilities

• Process information quickly and concisely, recognize sensitive cultural differences, and remain professional and courteous.
• Use appropriate industry terminology and understand common industry procedures and practices. Calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.
• Exhibit excellent listening, retention, and note-taking skills to maintain a high level of accuracy.
• Concentrate, stay detached from the conversation, and always remain neutral and objective.
• Quickly establish personal credibility and follow client instructions closely.
• Explain certain cultural concepts to avoid miscommunication with the permission or at the request of the client.
• Maintain B2 CEFR English level bilingual proficiency with other required languages.
• Able to work from home on a permanent basis.

Qualifications

• B2 CEFR English level bilingual with other required languages.
• Experience with consecutive interpretation in various settings (Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, Emergency services, Law Enforcement, Courts, and General Business) is preferred.