INTERNAL SUPPORT COORDINATOR (SALES) at LW SYS industries Sdn Bhd

LW SYS industries Sdn Bhd; Simpang Ampat; On-site; MYR 20,000 - 24,000; Full time

Benefits offered by this job

Opportunities for promotion

Professional development

Job summary

LW SYS industries Sdn Bhd in Simpang Ampat, Pulau Pinang, invites a dedicated Internal Support Coordinator (Sales) to join our on-site team. This full-time role offers steady career growth and a supportive work environment.

You will handle customer inquiries, coordinate with Sales, Production, Purchasing, Warehouse, and Logistics, prepare quotations and orders, and maintain records. Proficiency in MS Office and strong organizational skills are essential.

Qualifications

• Diploma or Degree in Business Administration, Management, or related field.
• 1–2 years of administrative or coordination experience preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Serve as the main contact for customers regarding enquiries, orders, and follow-ups.
• Coordinate with Sales, Production, Purchasing, Warehouse, and Logistics to ensure smooth order processing.
• Prepare quotations, sales orders, and delivery schedules.
• Process and monitor customer orders from receipt to delivery.
• Maintain and update customer records and sales data accurately.
• Provide administrative support to the Sales team and prepare reports.

Skills

Organizational skills

Communication skills

Time management

Multitasking

Independent work

Education

Diploma or Degree in Business Administration/Management

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft Outlook

Job description

INTERNAL SUPPORT COORDINATOR (SALES) at LW SYS industries Sdn Bhd in Simpang Ampat, M07, MY.

This Full time on site position offers great opportunities for career growth.

Working Hour : 8.30am - 6.00pm Working Day : Monday - Friday.

Located in Simpang Ampat, Pulau Pinang.

Key Responsibilities:

• Serve as the main point of contact for customers regarding enquiries, orders, and follow-up matters.
• Coordinate with internal departments (Sales, Production, Purchasing, Warehouse, and Logistics) to ensure smooth order processing and timely delivery.
• Prepare quotations, sales orders, delivery schedules, and related sales documents.
• Process and monitor customer orders from order receipt until delivery completion.
• Follow up with customers on order status, delivery arrangements, and any issues that may arise.
• Maintain and update customer records, sales data, and documentation accurately.
• Provide administrative support to the Sales team, including preparing reports and presentations when required.
• Handle customer complaints professionally and coordinate with relevant departments to resolve issues promptly.
• Support sales activities by identifying opportunities for repeat business and maintaining good customer relationships.
• Coordinate with suppliers and logistics providers when necessary.
• Prepare weekly or monthly sales and customer service reports.
• Perform other ad-hoc duties assigned by the supervisor or management.

Requirements:

• Serious applicants only
• Diploma or Degree in Business Administration, Management, or a related field.
• Minimum 1–2 years of administrative or coordination experience (preferred).
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Good organizational, communication, and time management skills.
• Able to multitask and work independently in a fast-paced environment.

Job Types: Full-time, Permanent

Pay: RM2,000.00 per month

Benefits: Opportunities for promotion Professional development

Application Question(s): Are you a proactive person who takes responsibility and gets things done? Are you comfortable being firm and persistent when following up with customers or other departments? Can you commit to completing your assigned tasks even when the workload is high? Are you willing to work overtime when required to ensure pending work is completed? Can you work effectively under pressure and meet tight deadlines? Are you comfortable handling multiple tasks with minimal supervision?

Work Location: In person