Internal Sales Administrator: Customer-Focused & Efficient

SRM Integration (Malaysia) Sdn Bhd; Penang; Presencial; MYR 36.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Sports gym

Parking

Vision

Bonus

Gift & Rewards

Group Insurance

Health Screening

Descripción de la vacante

SRM Integration (Malaysia) Sdn Bhd is seeking an Internal Sales Administrator to support the sales team, manage customer communications, prepare quotations, and coordinate with internal departments to ensure smooth order processing.

The role requires a diploma or higher in business-related fields, strong MS Office skills, and excellent communication in English and Bahasa Malaysia. Mandarin is a plus; travel for exhibitions may be required.

Formación

• Diploma or higher in Business Administration, Business Studies, Marketing, Commerce, Mass Communication, or related field.
• Proficiency in Word, Excel, PowerPoint.
• Ability to work independently in a fast-paced environment.
• Strong communication and organizational skills with a customer focus.
• Good command of English and Bahasa Malaysia (written and spoken).
• Knowledge of ISO 9001 or ERP is a plus.
• Relevant experience in sales administration or customer service preferred.
• Mandarin communication is an added advantage.
• Willing to travel for business trips and exhibitions.

Responsabilidades

• Communicate professionally with customers via email and telephone.
• Develop understanding of products, services, and customer needs.
• Prepare and issue quotations, process POs, and maintain sales documents.
• Coordinate with internal departments to ensure timely order processing.
• Prepare sales presentation materials and documents for the team.
• Support business trips and local or overseas exhibitions as required.
• Perform general administrative duties and ad hoc tasks.

Conocimientos

MS Office proficiency (Word, Excel, PP

English language

Bahasa Malaysia

Mandarin (advantage)

Educación

Diploma or higher in Business Administration/related field

Descripción del empleo

SRM Integration (Malaysia) Sdn Bhd is seeking an Internal Sales Administrator to support the sales team, manage customer communications, prepare quotations, and coordinate with internal departments to ensure smooth order processing.

The role requires a diploma or higher in business-related fields, strong MS Office skills, and excellent communication in English and Bahasa Malaysia. Mandarin is a plus; travel for exhibitions may be required.