Intern, Settlement & Operations

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 17,000 - 28,000; Full time

Job summary

TNG Digital Sdn Bhd is seeking an Intern for Settlement & Operations in Kuala Lumpur to support daily processing and reconciliation of settlement files from multiple channels. The role includes investigating discrepancies, updating trackers, and coordinating payments and supporting documents.

The candidate should have a Diploma or degree in Business Administration, Finance, Logistics or related field, with 1–2 years in logistics operation management preferred in a finance/banking setting.

Qualifications

• Diploma/Degree or professional qualification in Business Administration, Finance, Logistics, Supply Chain or related certification.
• 1–2 years working experience in logistics operation management, preferably in Finance/Banking.

Responsibilities

• Ensure all settlement files from all channels are uploaded daily.
• Reconcile files on a daily basis.
• Investigate exceptional transactions from reload reconciliation.
• Investigate any variance related to settlement from any channel.
• Update Reload reconciliation tracker daily.
• Process and generate softpin requests as required.
• Follow up on payments, invoices and supporting documents from Finance/Customer (if required).
• Ensure settlements are processed accurately and timely as per merchant agreements.
• Ensure all adjustments of transactions are made timely as per SLA.
• Update trackers related to wallet transactions daily.
• Escalate any issues to Assistant Manager.

Skills

Logistics operations

Settlement reconciliation

Problem solving

Education

Diploma/Degree or professional qualification in Business Administration/Finance/Logistics/Supply Chain or related certification

Job description

# Intern, *Settlement & Operations*NEWKuala Lumpur, MalaysiaIntern#### Duties & Responsibilities* Ensure all settlement file from all channel are completely upload on daily basis* Ensure files are reconcile on daily basis* Proactively check and investigate exceptional transaction from the reload reconciliation* Proactively check and investigate any variance related to settlement from any channel* Update Reload reconciliation tracker on daily basis* Process and generate softpin request as an when require* Follow up on payment, invoice & supporting document from Finance/ Customer (if require)* Ensure settlement are process accurately and timely as per agreement with merchant* Ensure all adjustment of transaction are made on timely as per SLA* Ensure all tracker related to wallet transaction are updated daily* Follow up issue (if any) accordingly* Proactively escalate any issue to Assistant Manager#### Requirements* 1. Qualification:* Possess Diploma/Degree or professional qualification from recognized institution specializing in Business Administration or Finance Logistics or Supply Chain or related Professional Certification.* 2. Experience:* 1 – 2 years working experience in logistics operation management, preferably in the Finance/Banking.