Settlement & Operations Intern - Finance & Logistics

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 17,000 - 28,000; Full time

Job summary

TNG Digital Sdn Bhd is seeking an Intern for Settlement & Operations in Kuala Lumpur to support daily processing and reconciliation of settlement files from multiple channels. The role includes investigating discrepancies, updating trackers, and coordinating payments and supporting documents.

The candidate should have a Diploma or degree in Business Administration, Finance, Logistics or related field, with 1–2 years in logistics operation management preferred in a finance/banking setting.

Qualifications

• Diploma/Degree or professional qualification in Business Administration, Finance, Logistics, Supply Chain or related certification.
• 1–2 years working experience in logistics operation management, preferably in Finance/Banking.

Responsibilities

• Ensure all settlement files from all channels are uploaded daily.
• Reconcile files on a daily basis.
• Investigate exceptional transactions from reload reconciliation.
• Investigate any variance related to settlement from any channel.
• Update Reload reconciliation tracker daily.
• Process and generate softpin requests as required.
• Follow up on payments, invoices and supporting documents from Finance/Customer (if required).
• Ensure settlements are processed accurately and timely as per merchant agreements.
• Ensure all adjustments of transactions are made timely as per SLA.
• Update trackers related to wallet transactions daily.
• Escalate any issues to Assistant Manager.

Skills

Logistics operations

Settlement reconciliation

Problem solving

Education

Diploma/Degree or professional qualification in Business Administration/Finance/Logistics/Supply Chain or related certification

Job description

TNG Digital Sdn Bhd is seeking an Intern for Settlement & Operations in Kuala Lumpur to support daily processing and reconciliation of settlement files from multiple channels. The role includes investigating discrepancies, updating trackers, and coordinating payments and supporting documents.

The candidate should have a Diploma or degree in Business Administration, Finance, Logistics or related field, with 1–2 years in logistics operation management preferred in a finance/banking setting.