Analyst, Settlement and Operations

TNG Digital Sdn Bhd; Kuala Lumpur; Presencial; MYR 73.000 - 100.000; Jornada completa

Descripción de la vacante

TNG Digital Sdn Bhd in Kuala Lumpur is seeking an Analyst for Settlement and Operations. You will manage daily settlement uploads across channels, reconcile transactions, investigate variances, and maintain accurate trackers while coordinating with Finance and other business units.

The role requires a tertiary or professional qualification in Business Administration/Finance and at least 5 years of finance operations experience, with strong planning and communication skills.

Formación

• Possess tertiary or professional qualification in Business Administration, Finance/Account or related professional certification.
• 5 years working experience in Finance operation management, preferably in retail services or banking.
• Strong planning, analytical, interpersonal, leadership and communication skills.

Responsabilidades

• Ensure all settlement files from all channels are uploaded daily.
• Reconcile files on a daily basis and investigate exceptional transactions.
• Update reload reconciliation tracker daily and generate softpin requests as required.
• Follow up on payments, invoices and supporting documents from Finance/ Customer.
• Ensure settlements are processed accurately and timely per merchant agreements.
• Report to Senior Manager and other business units as required and assist with analysis.
• Continuously look for process improvements and opportunities to improve business.

Conocimientos

planning

analytical

interpersonal skills

leadership

communication

Educación

Tertiary or professional qualification in Business Administration/Finance

Herramientas

MS PowerPoint

MS Project

MS Excel

Descripción del empleo

# Analyst, *Settlement and Operations*NEWKuala Lumpur, MalaysiaPermanent#### Duties & Responsibilities* Responsibilities* Ensure all settlement file from all channel are completely upload on daily basis* Ensure files are reconcile on daily basis* Proactively check and investigate exceptional transaction from the reload reconciliation* Proactively check and investigate any variance related to settlement from any channel* Update Reload reconciliation tracker on daily basis* Process and generate softpin request as an when require* Follow up on payment, invoice & supporting document from Finance/ Customer (if require)* Ensure settlement are process accurately and timely as per agreement with merchant* Ensure all adjustment of transaction are made on timely as per SLA* Ensure all tracker related to wallet transaction are updated daily* Do reporting for Senior Manager and/or to other Business Unit requirement and perform analysis if required* Follow up issue (if any) accordingly* Provide support to other Business Unit* Proactively escalate any issue to Senior Manager* Continuously looking for process improvement and opportunities to improve business#### Requirements* 1. Qualification:* ? Possess tertiary or professional qualification from recognized institution specializing in Business Administration, Finance/Account orr related Professional Certification.* 2. Experience:* ? 5 years working experience in Finance operation management, preferably in the retail services or banking industry.* ? Demonstrable ability to handle assignment.* ? Proficient in standard Microsoft Office software* 3. Skills/Knowledge:* ? Strong planning, analytical, interpersonal, leadership and communication skills* ? Willing to work irregular hours when necessary and open to learning and facing new challenges.* ? Strong command of written and oral English.* ? Able to work independently or as part of a team and handle multiple projects.* ? Possess good communication styles and able to leverage on team’s abilities.* ? Meticulous and have a keen eye for details to ensure high-quality work output.* ? Proficient in MS PowerPoint, Project & Excel.* ? Motivation to continuously improve one’s self.