Settlement & Operations Analyst — Analytics & Reconciliation

TNG Digital Sdn Bhd; Kuala Lumpur; On-site; MYR 73,000 - 100,000; Full time

Job summary

TNG Digital Sdn Bhd in Kuala Lumpur is seeking an Analyst for Settlement and Operations. You will manage daily settlement uploads across channels, reconcile transactions, investigate variances, and maintain accurate trackers while coordinating with Finance and other business units.

The role requires a tertiary or professional qualification in Business Administration/Finance and at least 5 years of finance operations experience, with strong planning and communication skills.

Qualifications

• Possess tertiary or professional qualification in Business Administration, Finance/Account or related professional certification.
• 5 years working experience in Finance operation management, preferably in retail services or banking.
• Strong planning, analytical, interpersonal, leadership and communication skills.

Responsibilities

• Ensure all settlement files from all channels are uploaded daily.
• Reconcile files on a daily basis and investigate exceptional transactions.
• Update reload reconciliation tracker daily and generate softpin requests as required.
• Follow up on payments, invoices and supporting documents from Finance/ Customer.
• Ensure settlements are processed accurately and timely per merchant agreements.
• Report to Senior Manager and other business units as required and assist with analysis.
• Continuously look for process improvements and opportunities to improve business.

Skills

planning

analytical

interpersonal skills

leadership

communication

Education

Tertiary or professional qualification in Business Administration/Finance

Tools

MS PowerPoint

MS Project

MS Excel

Job description

TNG Digital Sdn Bhd in Kuala Lumpur is seeking an Analyst for Settlement and Operations. You will manage daily settlement uploads across channels, reconcile transactions, investigate variances, and maintain accurate trackers while coordinating with Finance and other business units.

The role requires a tertiary or professional qualification in Business Administration/Finance and at least 5 years of finance operations experience, with strong planning and communication skills.