Insurance Support

iFAST Capital Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 67,000; Full time

Job summary

iFAST Capital Sdn. Bhd. seeks a detail-oriented Insurance Support professional in Kuala Lumpur to provide administrative support to the insurance department, ensuring smooth operations and excellent customer service.

The role involves preparing quotations, handling policy documentation, coordinating with insurers, and assisting advisers and sales teams. A Bachelor’s degree and prior insurance or admin experience are preferred.

Qualifications

• Bachelor Degree or higher preferred.
• Experience in insurance or administrative support is preferred.

Responsibilities

• Assist in preparation of quotations, review of policies, and processing of applications, renewals, and endorsements.
• Prepare and manage documentation for new business, policy servicing and claims.
• Follow up with insurers on applications, underwriting, claims and policy-related matters.
• Monitor premium payments, policy status and commission payments.
• Handle enquiries and provide day-to-day support to advisers, sales teams and business partners.

Skills

Microsoft Office Suite

Organization

Communication

Attention to detail

Independent worker

Education

Bachelor Degree

Tools

Microsoft Office

Job description

We are seeking a detail-oriented and organized Insurance Support professional to join our team. This role is responsible for providing administrative assistance to our insurance department, ensuring smooth operations and excellent customer service. The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

Assist in the preparation of quotations, review of policy, and processing of insurance applications, renewals, and endorsements.

Prepare and manage documentation for new business, policy servicing and claims.

Follow up with insurers on applications, underwriting, claims and policy-related matters.

Monitor premium payments, policy status and commission payments.

Handle enquiries and provide day-to-day support to advisers, sales teams and business partners.

Maintain accurate client and policy records and prepare relevant reports and tracking.

Respond to partners and sales team inquiries via phone and email, providing accurate information and assistance.

Work closely with respective insurer and other team members to facilitate efficient operations.

Handle representatives' license applications, ensuring all required documents are submitted and processed in a timely manner.

Assist business team in administrative activities.

Involve in UAT for projects assigned, including insurance or related portals, apps, system, features and so on.

Qualifications:

Education: Bachelor Degree or higher preferred.

Experience: Previous experience in insurance or administrative support is preferred.

Skills:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Strong organizational and multitasking abilities.

Excellent written and verbal communication skills.

Attention to detail and problem-solving skills.

Ability to work independently and as part of a team.

Ability to prioritized tasks

Other Requirements:

CFP / RFP.

Knowledge of insurance terminology and processes.

We seek candidates who are highly motivated, enthusiastic and able to work independently. Candidates who have performed will have the opportunity to further expand and extend their career with us.

All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified.

Note: Job responsibilities / requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.

iFAST Capital Sdn. Bhd. is a part of iFAST Corporation Ltd (“iFAST Corp”), one of Asia’s largest listed wealth management fintech platform headquartered in Singapore, providing a comprehensive range of investment solutions and services to financial advisory firms, financial institutions, banks, multinational companies, as well as retail and high net worth investors Asia powered by our in-house IT system.

Further, iFAST Fintech Solutions business division has been established to capture the business opportunities and provide innovative fintech solutions to our institutional clients.

For more information, please visit to www.ifastcorp.com ; www.ifastcapital.com.my ; or www.fsmone.com.my.

iFAST Capital Sdn. Bhd. is a part of iFAST Corporation Ltd (“iFAST Corp”), one of Asia’s largest listed wealth management fintech platform headquartered in Singapore, providing a comprehensive range of investment solutions and services to financial advisory firms, financial institutions, banks, multinational companies, as well as retail and high net worth investors Asia powered by our in-house IT system.

Further, iFAST Fintech Solutions business division has been established to capture the business opportunities and provide innovative fintech solutions to our institutional clients.

For more information, please visit to www.ifastcorp.com ; www.ifastcapital.com.my ; or www.fsmone.com.my.