Admin & Operations Executives

FILBIN MARINE SDN BHD; Puchong; On-site; MYR 24,000 - 36,000; Full time

Job summary

FILBIN MARINE SDN BHD, a Malaysian general insurance agency with over 40 years of experience, invites applications for a hands-on Admin/Operations role in Puchong, Selangor. You will support insurance operations, client servicing and day-to-day administration in a small team environment.

The role requires organised, detail-oriented individuals with strong communication skills in English and the ability to handle multiple tasks while meeting deadlines.

Qualifications

• Organised and detail-oriented work style is essential.
• Ability to communicate with clients and insurance companies clearly.
• Capable of managing multiple tasks and meeting deadlines.
• Willingness to take ownership and be proactive.
• Proficient in MS Word and Excel.
• Fresh graduates with the right attitude are welcome to apply.

Responsibilities

• Assist with day-to-day administration of general insurance policies.
• Prepare quotations, policy documents, renewals and endorsements.
• Follow up with insurance companies on policy issuance and outstanding matters.
• Assist clients with policy-related enquiries and documentation.
• Assist with insurance claims documentation and follow-up.
• Monitor upcoming policy renewals and follow up with clients.
• Maintain accurate client and policy records.
• Handle day-to-day office administration and filing.
• Manage office supplies and general office matters.
• Prepare invoices, receipts and payment-related documents.

Skills

Organised

Communication skills

Multitasking

Ownership

Deadline-driven

Proactive

Tools

Microsoft Word

Excel

Job description

This is a hands-on and varied role where you'll be involved in insurance operations, client servicing, administration and day-to-day business support at an established Malaysian general insurance agency with over 40 years of experience.

Key responsibilities

• Assist with day-to-day administration of general insurance policies
• Prepare quotations, policy documents, renewals and endorsements
• Follow up with insurance companies on policy issuance and outstanding matters
• Assist clients with policy-related enquiries and documentation
• Assist with insurance claims documentation and follow-up
• Monitor upcoming policy renewals and follow up with clients
• Maintain accurate client and policy records
• Handle day-to-day office administration and filing
• Manage office supplies and general office matters
• Prepare invoices, receipts and payment-related documents

About you

• Organised and detail-oriented
• Responsible and able to work independently
• Proactive and willing to take ownership
• Comfortable communicating with clients and insurance companies
• Able to manage multiple tasks and follow up on deadlines
• Positive, willing to learn and not afraid to ask questions
• Comfortable using Microsoft Word and Excel
• Good command of English, both written and spoken
• 1-3 years of experience in administration, insurance, customer service or operations is preferred
• Fresh graduates with the right attitude are welcome to apply

About us

An established Malaysian general insurance agency with over 40 years of experience.