Insurance Operations & Client Support Specialist

iFAST Capital Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 67,000; Full time

Job summary

iFAST Capital Sdn. Bhd. seeks a detail-oriented Insurance Support professional in Kuala Lumpur to provide administrative support to the insurance department, ensuring smooth operations and excellent customer service.

The role involves preparing quotations, handling policy documentation, coordinating with insurers, and assisting advisers and sales teams. A Bachelor’s degree and prior insurance or admin experience are preferred.

Qualifications

• Bachelor Degree or higher preferred.
• Experience in insurance or administrative support is preferred.

Responsibilities

• Assist in preparation of quotations, review of policies, and processing of applications, renewals, and endorsements.
• Prepare and manage documentation for new business, policy servicing and claims.
• Follow up with insurers on applications, underwriting, claims and policy-related matters.
• Monitor premium payments, policy status and commission payments.
• Handle enquiries and provide day-to-day support to advisers, sales teams and business partners.

Skills

Microsoft Office Suite

Organization

Communication

Attention to detail

Independent worker

Education

Bachelor Degree

Tools

Microsoft Office

Job description

iFAST Capital Sdn. Bhd. seeks a detail-oriented Insurance Support professional in Kuala Lumpur to provide administrative support to the insurance department, ensuring smooth operations and excellent customer service.

The role involves preparing quotations, handling policy documentation, coordinating with insurers, and assisting advisers and sales teams. A Bachelor’s degree and prior insurance or admin experience are preferred.