Inside Sales Support Representative - ANZ Market

Lenovo; Petaling Jaya; On-site; MYR 70,000 - 110,000; Full time

Job summary

Lenovo in Selangor, Petaling Jaya is seeking a capable Inside Sales/Sales Operations professional to support quotation requests and pricing communications for IT environments. You will monitor quality, drive process consistency, and help develop internal processes for sellers and partners.

Ideal candidates have 3+ years in inside sales or sales operations, strong presentation and communication skills, and proficiency with MS Office and CRM tools such as Salesforce and D365.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 3+ years’ experience in inside sales or sales operations.
• Able to work early hours to accommodate Australia and New Zealand customers.
• Strong presentation, communication, and interpersonal skills.
• Proficiency in MS Office Suite and Excel.
• Experience with CRM tools such as Salesforce, D365.

Responsibilities

• Supports quotation/pricing requests with multiple stakeholders.
• Monitors quality and process consistency in sales operations planning.
• Develops and maintains internal support processes for sellers and partners.
• Coordinates planning activities with cross-functional teams.
• Creates enablement content for processes and partner operations.
• Builds internal relationships and supports process improvements.
• May operate on a multi-country basis.

Skills

MS Office Suite

Interpersonal skills

Communication skills

Presentation skills

Inside sales

Sales operations

Education

Bachelor’s Degree

Tools

Salesforce

D365

CRM

Job description

• Supports quotation/pricing request and managing priorities with multiple stakeholders in IT environment/products.
• Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization’s planning efforts.
• Develops and maintains internal support processes for sellers and their business partners, including OVP reporting and custom builds
• As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas.
• Focuses on continuous process and experience improvement, assisting with troubleshooting and development of new processes
• Provides content for enablement related to processes and partner operations
• Builds peer support and strong internal-company relationships with other key employees
• Participate in group activity to develop and drive for process enhancement
• May operate on a multi-country basis

Position Requirements:

• Bachelor’s Degree or equivalent experience
• 3+ years’ experience in inside sales or sales operations
• Able to work from 7am - 3.30pm or 6am - 2.30pm to accommodate Australia and New Zealand customers and stakeholders
• Ability to carry out tasks under minimal supervision
• Strong presentation, communication, and interpersonal skills
• Comfortable working in a fast-paced environment
• Proficiency in MS Office Suite and Excel
• Experience with operational tools (CRM, Salesforce,D365)