Inside Sales Support Representative - ANZ

Lenovo; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

Lenovo Malaysia is seeking a Sales Support Officer to support quotation/pricing requests, manage priorities with multiple stakeholders and help drive process improvements.

You will hold a Bachelor’s degree, have 3+ years in inside sales or sales operations, and be able to work 7am–3:30pm or 6am–2:30pm to align with Australia and New Zealand customers. Proficiency in MS Office, Excel and CRM tools (Salesforce, D365) is required.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 3+ years’ experience in inside sales or sales operations.
• Ability to work with minimal supervision.
• Strong presentation, communication, and interpersonal skills.

Responsibilities

• Supports quotation/pricing requests and manages priorities with multiple stakeholders.
• Proactively monitors quality, accuracy and process consistency in sales operations planning.
• Develops and maintains internal support processes for sellers and partners (OVP reporting, custom builds).
• Coordinates planning activities with other functions and conducts deep dives to derive actionable strategies.

Skills

MS Office

Excel

Salesforce

D365

Education

Bachelor's Degree

Tools

Salesforce

D365

Job description

Supports quotation/pricing request and managing priorities with multiple stakeholders in IT environment/products.

Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization’s planning efforts.

Develops and maintains internal support processes for sellers and their business partners, including OVP reporting and custom builds

As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas.

Focuses on continuous process and experience improvement, assisting with troubleshooting and development of new processes

Provides content for enablement related to processes and partner operations

Builds peer support and strong internal-company relationships with other key employees

Participate in group activity to develop and drive for process enhancement

May operate on a multi-country basis

Position Requirements:

Bachelor’s Degree or equivalent experience

3+ years’ experience in inside sales or sales operations

Able to work from 7am - 3.30pm or 6am - 2.30pm to accommodate Australia and New Zealand customers and stakeholders

Ability to carry out tasks under minimal supervision

Strong presentation, communication, and interpersonal skills

Comfortable working in a fast-paced environment

Proficiency in MS Office Suite and Excel

Experience with operational tools (CRM, Salesforce,D365)

Preferably in IT company background

Consumer Electronics Manufacturing 1,001-5,000 employees

Lenovo is a US$34 billion personal technology company, the second largest PC maker worldwide and an emerging PC Plus leader.

Serving customers in more than 160 countries, Lenovo's business is built on product innovation, a highly-efficient global supply chain and strong strategic execution. Its product lines include a full range of commercial and consumer PCs, servers and workstations, and a family of mobile internet devices including smartphones and tablets.

The "Protect and Attack" strategy is a key of Lenovo's success, and the right strategy for a PC Plus world. It is driving record market share, improved profitability and a more balanced business for Lenovo.

Lenovo is a US$34 billion personal technology company, the second largest PC maker worldwide and an emerging PC Plus leader.

Serving customers in more than 160 countries, Lenovo's business is built on product innovation, a highly-efficient global supply chain and strong strategic execution. Its product lines include a full range of commercial and consumer PCs, servers and workstations, and a family of mobile internet devices including smartphones and tablets.

The "Protect and Attack" strategy is a key of Lenovo's success, and the right strategy for a PC Plus world. It is driving record market share, improved profitability and a more balanced business for Lenovo.

What can I earn as a Sales Support Officer