Inside Sales Representative (Renewal) - Malaysia

Zoomcar; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Fortinet in Kuala Lumpur is seeking an Inside Sales Representative to support sales teams, manage renewals and lead generation, and engage with partners and end customers. You will own the sales process end-to-end, including forecasting and pipeline management, while collaborating with cross-functional teams.

The role requires 5+ years of related experience, a bachelor's degree or equivalent, and a solid understanding of IT networking fundamentals.

Qualifications

• 5+ years of experience in a related field (Inside Sales/Field Sales).
• Excellent English communications internally, corporation-wide and externally.
• Basic understanding of IT networking fundamentals and Wi-Fi.
• Familiar with Fortinet’s products and services is preferred.

Responsibilities

• Support sales teams with quotations, BoMs, asset reports and sales requests.
• Manage SFDC updates, sales cadence, CPQs and Deal Registrations for accurate sales administration.
• Generate new business leads through calls, emails and marketing campaigns; qualify and follow up leads.
• Directly manage house accounts, new business and renewals end-to-end, engaging partners and end customers.
• Build relationships with customers, partners and distributors and drive sales growth and efficiency.

Skills

5+ years experience

English communications

Networking fundamentals

Teamwork

Education

Bachelor’s degree or equivalent

Tools

SFDC (Salesforce)

CPQ

Deal Registrations

Job description

Location: Malaysia (Kuala Lumpur)

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Inside Sales Representative to contribute to the success of our rapidly growing business.

As Inside Sales Representative, you will:

Sales Support

• Support MAMs, RAMs and CAMs with quotations, BoMs, asset reports and sales requests.
• Manage SFDC updates, sales cadence, CPQs and Deal Registrations.
• Ensure accurate and timely sales administration.

Renewals

• Manage assigned renewal opportunities from Distributor → Partner → End User.
• Proactively follow up to ensure renewals are completed before expiry.
• Identify upsell, cross-sell and refresh opportunities.
• Maintain accurate renewal pipeline and forecast.

Lead Generation

• Generate new business leads through calls, emails and marketing campaigns.
• Follow up and qualify marketing-generated leads.
• Arrange customer meetings for the sales team.
• Build and maintain a healthy sales pipeline.

Direct Sales

• Manage the unnamed, house account new business and all small business renewal opportunities end-to-end and overseeing Ent & Commercial Renewal.
• Engage directly with partners, distributors and end customers.
• Conduct virtual meetings and manage deal progression.
• Own personal sales forecast and achieve assigned targets.

Team & Customer Focus

• Build strong relationships with customers, partners and distributors.
• Provide excellent customer experience and represent the Fortinet brand professionally.
• Work closely with the sales, channel, marketing and technical teams.
• Proactively suggest ideas to improve business growth and sales efficiency.

We are looking for:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• 5+ years of experience in the related field.
• Excellent positive attitude and have teamwork spirit.
• Bachelor’s degree or equivalent.
• Excellent English communicationsinternally, corporation-wide and externally.
• Familiar with Fortinet’s products and services preferred.
• Basic understanding of IT networking fundamentals
• Basic understanding of WI-FI and its’ use in the market

Why Join Us:

At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Inside Sales Representative to contribute to the success of our rapidly growing business.