Inside Sales Representative (IT Hardware) (ID:709931) MRT Accessible

PERSOL Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary + incentive scheme

Opportunity to work with international

Long-term career development and i n t

Job summary

PERSOL Malaysia is seeking an Inside Sales Representative (IT Hardware) to manage sales enquiries, prepare RFQs, support order processing, and maintain strong relationships with existing customers.

The role involves collaborating with Purchasing, Warehouse and Finance, achieving sales targets, and coordinating post-sale activities to drive growth.

Qualifications

• Manage sales enquiries and prepare RFQs and price quotations.
• Coordinate order processing and delivery follow-ups.
• Maintain strong relationships with existing customers.
• Collaborate with Purchasing, Warehouse and Finance teams.

Responsibilities

• Handle incoming enquiries and prepare accurate RFQs and price quotations.
• Coordinate order processing, ensure data accuracy, and follow up on delivery schedules.
• Liaise with Purchasing on stock availability and delivery lead times.
• Assist Credit team with invoice and payment follow-up as needed.
• Maintain delivery dates and handle RMA requests and returns.
• Support Account Managers in managing new and existing customer relationships.
• Aim to achieve assigned sales targets and KPI.
• Review excess inventory with key accounts on a quarterly basis.
• Provide excellent service to ensure customer satisfaction.

Skills

Sales enquiries

RFQ preparation

Order processing

Customer relationships

English communication

Job description

Inside Sales Representative (IT Hardware) (ID:709931) MRT Accessible

We are looking for a driven and detail-oriented Inside Sales Representative who is able to manage sales enquiries, prepare quotations (RFQ), support order processing, and maintain strong relationships with existing customers.
This role involves both sales achievement and post-sales coordination, working closely with internal teams such as Purchasing, Warehouse, and Finance.

Key Responsibilities

Handle incoming enquiries and prepare accurate RFQs and price quotations.

Coordinate order processing, ensure data accuracy, and follow up on delivery schedules.

Liaise with Purchasing Team on stock availability and delivery lead time.

Work with the Credit team on invoice/payment follow-up where necessary.

Maintain customer delivery dates and handle RMA requests / product returns.

Support Account Managers in managing new and existing customer relationships.

Achieve assigned sales targets / KPI and contribute to business growth.

Manage quarterly reviews on excess inventory with key accounts.

Provide excellent service and support to ensure customer satisfaction.

Preferred Experience

Worked in Distributor / Solution Provider company.

Experience supporting regional customers (overseas customers / suppliers).

Handling medium–long sales cycles and technical products.

Personality Traits

Professional communication (especially in English)

Proactive and responsible

Good problem-solving skills, "can-do" attitude

Able to work under deadlines and manage multiple tasks

Why Join Us?

• Competitive salary + incentive scheme
• Opportunity to work with international stakeholders
• Long-term career development and internal growth opportunities