Inside Sales Representative (Mandarin speaker)

Denave; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Denave is seeking an Inside Sales Representative to manage Malaysia mid-market accounts. You will uncover opportunities and sell the full product catalogue to mid-market clients, driving revenue and margin.

Responsibilities include building a robust sales pipeline, proactive prospecting, maintaining accurate CRM data, weekly forecasting, and collaborating with cross-functional teams to meet targets. The ideal candidate speaks Mandarin and English fluently with a background in IT or business.

Qualifications

• Mandarin and English verbal and written communication and presentation skills are essential.
• Bachelor degree in a business-related field, IT or similar is preferred.
• Advanced skills in MS-Office, Outlook and Customer Relationship Software.
• Proven sales experience, preferably in technology or IT industry.
• Strong understanding of IT hardware products, services, and solutions.

Responsibilities

• Deliver quarterly quotas for revenue and margin.
• Develop a sales pipeline by building and maintaining strong customer relationships.
• Proactively call identified prospects and expand base accounts to meet targets.
• Maintain accurate account and pipeline information.
• Conduct weekly forecasting on units shipped, status, and next steps.
• Drive incremental revenue across options, services, and visuals.
• Understand customer needs to provide tailored solutions and recommendations.
• Collaborate with marketing, technical support, and operations to ensure customer satisfaction.
• Provide regular reports on sales performance, market trends, and feedback.

Skills

Mandarin

English

Communication

Negotiation

Interpersonal skills

Independence

Fast-paced environment

Education

Bachelor degree in business/IT

Tools

MS Office

Outlook

CRM software

Job description

We are seeking for an Inside Sales Representative managing MalaysiaMid-Market Accounts.

The position will be responsible for uncovering opportunities, selling the benefits of the full catalogue of the products and services to our Mid-Market Accounts.

Job Responsibility:

• Deliver to the Quarterly Quota assigned for Revenue and Margin and any other metrics outlined as per the sales plan.
• Develop an appropriate sales pipeline by building and maintaining strong customer relationships.
• Proactive calling into identified prospects and installing base accounts to achieve revenue targets.
• Maintain current and accurate account and pipeline information and contact information.
• Conduct weekly forecasting - know units shipped and to come, status, decision-makers and next steps in closing opportunities.
• Drive incremental 3X3 revenue - Options, Services, Visuals.
• Comprehend customer needs and requirements to provide tailored solutions and recommendations.
• Foster collaboration with cross-functional teams including marketing, technical support, and operations to ensure customer satisfaction.
• Provide regular reports and updates to sales management on sales performance, market trends, and customer feedback.

Job Requirements:

• Excellent in Mandarin and English verbal and written communication and presentation skills.
• Bachelor degree with experience in a business-related field, information technology or similar subjects (preferred but not a must).
• Advanced skills in MS-Office, Outlook and Customer Relationship Software.
• A strong personality with the desire to reach high performance goals.
• Proven experience in sales, preferably in technology or IT industry.
• Strong understanding of IT hardware products, services, and solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.