Inside Sales Representative

SendQuick Sdn Bhd; Petaling Jaya; On-site; MYR 28,000 - 50,000; Full time

Job summary

SendQuick Sdn Bhd is looking for an entry-level Inside Sales Representative in Malaysia to start a career in sales with strong communication and relationship-building skills. Training and guidance will be provided to develop your sales abilities.

You will reach out to prospects via phone and email, identify needs, and explain products. You’ll generate and qualify leads, schedule demonstrations, and keep CRM records up to date as you learn the industry.

Qualifications

• Diploma, degree, or equivalent qualification in any field.
• Good verbal and written communication skills.
• Willingness to learn and develop sales skills.
• Basic computer skills with CRM familiarity.

Responsibilities

• Contact prospective customers through phone calls, email, and other channels.
• Identify customer needs and explain relevant products or services.
• Generate and qualify sales leads through outbound and inbound communication.
• Follow up with prospects and maintain regular communication.
• Schedule appointments or product demonstrations for the sales team.
• Prepare and send quotations, proposals, and basic sales information.
• Maintain accurate customer and sales records in the CRM system.
• Build positive relationships with existing and potential customers.
• Stay updated on company products, services, and industry information.
• Handle customer questions professionally and escalate complex issues when necessary.

Skills

Verbal communication

Written communication

Time management

Customer service

Education

Diploma/degree or equivalent

Tools

CRM systems

Microsoft Office

Job description

An entry-level Inside Sales Representative role ideal for someone who enjoys communicating with people, building relationships, and developing sales skills. No extensive sales experience is required; training and guidance will be provided.

Key responsibilities

Contact prospective customers through phone calls, email, and other communication channels.

Identify customer needs and explain relevant products or services.

Generate and qualify sales leads through outbound and inbound communication.

Follow up with prospects and maintain regular communication.

Schedule appointments or product demonstrations for the sales team.

Prepare and send quotations, proposals, and basic sales information.

Maintain accurate customer and sales records in the CRM system.

Build positive relationships with existing and potential customers.

Stay updated on company products, services, and industry information.

Handle customer questions professionally and escalated complex issues when necessary.

About you

Diploma, degree, or equivalent qualification in any field.

Good verbal and written communication skills.

Confident, friendly, and comfortable speaking with customers.

Willingness to learn and develop sales skills.

Basic computer skills and familiarity with Microsoft Office or CRM systems.

Strong follow-up, organization, and time-management skills.

Positive attitude, self-motivation, and ability to work toward targets.

Customer service or sales experience is an advantage but not required.

Ability to communicate in multiple languages is a plus.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Inside Sales Representative?
• Which of the following types of qualifications do you have?
• Do you have Record Keeping experience?
• Do you have lead generation experience?