Inside Sales Representative

Ingram Micro, Inc.; Petaling Jaya; On-site; MYR 24,000 - 32,000; Full time

Job summary

Ingram Micro, Inc. in Malaysia is seeking an entry-level sales professional to sell or renew the company’s products and services by phone or email to assigned accounts.

The role emphasizes lead qualification and prospecting, with potential cold calling to generate new business and to support the field sales team. You will stay updated on products and services, assist with order processing and quotations, and prepare activity and forecast reports.

Qualifications

• Entry-level professional contributor on a project or work team; works under supervision.
• Follows standard practices to analyze situations or data for ready answers.
• Typically requires a four year college degree or equivalent experience and 0-2 years of functional experience.

Responsibilities

• Sell or renew the company’s products and/or services via telephone or electronic means.
• Generate prospective customers through cold calling and qualify sales leads.
• Support back-end activities such as order processing, quotation generation, and delivery follow-up.
• Overlay to the field sales force and help in building relationships with channel partners.
• Prepare activity and forecast reports and maintain knowledge of products, systems, and services.

Skills

Lead qualification

Lead prospecting

Channel partnerships

Education

Four-year college degree

Job description

Position Summary:

Sells or renews the company’s products and/or services via telephone or electronic means to assigned territory, industry, or accounts. May generate prospective customers through cold calling and may qualify and follow up with sales leads. Focus on lead qualification and lead prospecting. Sales can be made through multichannel, inbound and/or outbound sales activities. Have technical knowledge of products, systems and services. May be responsible for large, diverse, complex territories and/or products. May overlay to the field sales force, typically supporting the initiatives of the field sales organization and carrying an individual or team quota that is shared with the field. Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested. Has thorough knowledge of company products, systems and services. May direct customers to website or other company resources for information. May act as sole sales representative for assigned territory, industry, accounts, and/or products. May establish and maintain relationships with channel partners. Represents the company to the customer and the customer to the company in all sales-oriented activities. Focuses on acquiring new customers and retaining and growing an existing installed base of customers. Minimal business travel or work outside office required. Support back end activities such as order processing, quotation generation, delivery follow up etc.

What you bring to the role:

• Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area.
• Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers.

Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.