Inside Sales Representative

Ingram Micro; Petaling Jaya; On-site; MYR 30,000 - 45,000; Full time

Job summary

Ingram Micro is seeking an entry-level sales professional in Malaysia to sell or renew products and services by phone or electronic channels. The role includes lead generation, cold calling, lead qualification, and supporting order processing and delivery follow-up.

You will work with the sales team to grow and maintain relationships with customers and partners. You will be expected to stay current on company products and industry trends, and to provide accurate activity and forecast reports.

Qualifications

• Entry-level professional on a project or work team; work is closely supervised.
• Problems faced are not typically difficult or complex.
• Explains facts, policies and practices related to job area.

Responsibilities

• Sell or renew the company’s products and/or services via telephone or electronic means.
• Generate prospective customers through cold calling and qualify and follow up with sales leads.
• Maintain up-to-date knowledge of products, systems and services; prepare activity and forecast reports.
• Support back end activities such as order processing, quotation generation, delivery follow up, etc.

Education

Four year college degree or equivalent

Job description

Position Summary:

Sells or renews the company’s products and/or services via telephone or electronic means to assigned territory, industry, or accounts. May generate prospective customers through cold calling and may qualify and follow up with sales leads. Focus on lead qualification and lead prospecting. Sales can be made through multichannel, inbound and/or outbound sales activities. Have technical knowledge of products, systems and services. May be responsible for large, diverse, complex territories and/or products. May overlay to the field sales force, typically supporting the initiatives of the field sales organization and carrying an individual or team quota that is shared with the field. Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested. Has thorough knowledge of company products, systems and services. May direct customers to website or other company resources for information. May act as sole sales representative for assigned territory, industry, accounts, and/or products. May establish and maintain relationships with channel partners. Represents the company to the customer and the customer to the company in all sales-oriented activities. Focuses on acquiring new customers and retaining and growing an existing installed base of customers. Minimal business travel or work outside office required. Support back end activities such as order processing, quotation generation, delivery follow up etc.

What you bring to the role:

Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area.

Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.

Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers.

Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.