Senior Associate, Inside Sales

Ingram Micro, Inc.; Penang; On-site; MYR 33,480 - 55,800; Full time

Job summary

Ingram Micro, Inc. is looking for an entry-level sales professional in Malaysia, Penang. This role focuses on selling or renewing products and services primarily via telephone or electronic means, often requiring technical knowledge of the company's offerings.

The ideal candidate will have a Bachelor's degree or equivalent experience, with responsibilities that include qualifying leads and maintaining relationships with customers. This position offers a chance to start a career in sales with a company that values customer relationships.

Qualifications

• Entry-level sales experience, ideally with telephonic or electronic sales.
• Ability to follow standard practices and procedures.
• Basic understanding of company products and services.

Responsibilities

• Sell or renew products/services via telephone or electronic means.
• Qualify and follow up with sales leads.
• Establish and maintain relationships with channel partners.

Education

Bachelor's Degree or equivalent experience

Job description

Position Summary

Sells or renews the company’s products and/or services via telephone or electronic means to assigned territory, industry, or accounts. May generate prospective customers through cold calling and may qualify and follow up with sales leads. Focus on lead qualification and lead prospecting. Sales can be made through multichannel, inbound and/or outbound sales activities. Have technical knowledge of products, systems and services. May be responsible for large, diverse, complex territories and/or products. May overlay to the field sales force, typically supporting the initiatives of the field sales organization and carrying an individual or team quota that is shared with the field. Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested. Has thorough knowledge of company products, systems and services. May direct customers to website or other company resources for information. May act as sole sales representative for assigned territory, industry, accounts, and/or products. May establish and maintain relationships with channel partners. Represents the company to the customer and the customer to the company in all sales-oriented activities. Focuses on acquiring new customers and retaining and growing an existing installed base of customers. Minimal business travel or work outside office required. Support back end activities such as order processing, quotation generation, delivery follow up etc.

What you bring to the role

• Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area.
• Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers.
• Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.