Inside Sales & Account Growth Specialist

H.B. Fuller Company; Klang City; On-site; MYR 45,000 - 89,000; Full time

Job summary

H.B. Fuller in Malaysia is seeking a sales-focused professional who identifies customer needs and directs them to the right department, building long-term relationships and value through proactive account management.

You will engage in technical discussions to determine requirements, coordinate with account managers to close new business, and maintain accurate CRM records to reflect opportunities. Join a global adhesives leader and drive outstanding service across key segments.

Qualifications

• Executes 30-50 outbound calls each day.
• Records all customer conversations in CRM.
• Develops long-term customer relationships through proactive account management.

Responsibilities

• Executes 30-50 outbound calls each day.
• Records all customer conversations in CRM.
• Meets the targeted levels of customer meetings (telephone meetings).
• Manages sales at existing accounts as well as develops new business.
• Ensures customers view H.B. Fuller as a partner by providing professional sales representation and excellent service.
• Gains customer support and acceptance by engaging in technical discussions to determine requirements and expectations, then effectively explore product and service solutions.
• Influences and gains alignment with both external and internal key decision makers and influencers at all levels of an organization.
• Identifies, develops and closes new business using tools such as LinkedIn and ZoomInfo, to include: Cold calling, market research and lead sourcing
• Through verbal and written communication, determine business requirements and expectations
• Identifies decision maker(s), influencers and develops relationships
• Develops, enters and updates opportunity process in CRM
• Partners with HBF Account Managers to ensure closure of new business, including pricing recommendations and contact development
• Partners with HBF Account Managers to coordinate customer site visits to run line trials and/or audits.

Job description

H.B. Fuller in Malaysia is seeking a sales-focused professional who identifies customer needs and directs them to the right department, building long-term relationships and value through proactive account management.

You will engage in technical discussions to determine requirements, coordinate with account managers to close new business, and maintain accurate CRM records to reflect opportunities. Join a global adhesives leader and drive outstanding service across key segments.