Inpatient Billing & Credit Admin Specialist

KPJ Selangor Specialist Hospital; George Town; On-site; MYR 28,000 - 47,000; Full time

Job summary

KPJ Selangor Specialist Hospital is seeking an experienced Billing Clerk to manage inpatient billing, ensure accurate charges, and process discounts when required.

You will collect payments from self-paying patients and guarantee letters, upload documents to the portal, and liaise with companies for final guarantees before discharge.

The role emphasizes attention to risk controls, adherence to hospital policies, and efficient coordination with wards and credit admin.

Qualifications

• Prior billing experience preferred.
• Knowledge of inpatient billing processes.
• Ability to handle confidential information.

Responsibilities

• Obtain charge tickets from wards and finalize inpatient bills after all charges are received.
• Generate bills and discount bills if required; ensure correct charges are applied.
• Collect payments from self-payment cases and from guarantors.
• Fax or upload documents to portal; confirm receipt and obtain final guarantees.
• Prepare complete bills for credit admin and respond to company queries.
• Request top-up limits of coverage from companies when exceeded.
• Update Bed Management System and excess amounts in HITS/BO Portal.
• Ensure all patient excesses are collected on discharge and guarantee letters are received.

Skills

Billing accuracy

Cash handling

Document handling

Customer service

Education

Minimum SPM

Maximum Diploma

Job description

KPJ Selangor Specialist Hospital is seeking an experienced Billing Clerk to manage inpatient billing, ensure accurate charges, and process discounts when required.

You will collect payments from self-paying patients and guarantee letters, upload documents to the portal, and liaise with companies for final guarantees before discharge.

The role emphasizes attention to risk controls, adherence to hospital policies, and efficient coordination with wards and credit admin.