Hospital Billing & Patient Accounts Specialist

KPJ Selangor Specialist Hospital; Penang; On-site; MYR 33,000 - 58,000; Full time

Job summary

KPJ Selangor Specialist Hospital is seeking a Billing Clerk to manage inpatient charge tickets, finalize bills, and collect payments. You will ensure accurate charging, process discounts when needed, and handle guarantee letters with care. The role involves updating multiple systems and following up on documents for discharge readiness.

The position requires minimum SPM and a Diploma, with responsibilities spanning billing accuracy, collections, and patient service within a hospital setting.

Qualifications

• Minimum SPM & Diploma.

Responsibilities

• Obtain charge tickets and finalize inpatient bills upon discharge.
• Generate bills and discount bills when required; ensure correct charges are billed.
• Collect payments from self-pay patients and those with guarantees.
• Fax/upload documents to portal and follow up on guarantee letters before discharge.
• Prepare complete bills for credit admin and respond to queries from companies.
• Request top-up coverage limits for patients from companies if exceeded.
• Update Bed Management System and record excess amounts in HITS/BO Portal.
• Ensure patients' excess are collected at discharge and guarantee letters are received.
• Communicate refunds and payment notifications to patients as needed.
• Attend to patients with kindness during admission and discharge.
• Follow Occupational Safety and Health Act and Regulations 1994.

Education

SPM

Diploma

Job description

KPJ Selangor Specialist Hospital is seeking a Billing Clerk to manage inpatient charge tickets, finalize bills, and collect payments. You will ensure accurate charging, process discounts when needed, and handle guarantee letters with care. The role involves updating multiple systems and following up on documents for discharge readiness.

The position requires minimum SPM and a Diploma, with responsibilities spanning billing accuracy, collections, and patient service within a hospital setting.