Patient Billing & Admissions Specialist

KPJ Sri Manjung Specialist Hospital; Malaysia; On-site; MYR 28,000 - 50,000; Full time

Job summary

KPJ Sri Manjung Specialist Hospital in Malaysia is seeking an Accounts Payable Clerk to manage patient billing, deposits, and admission-related charges in the HITs system. You will generate receipts, input charges from various slips, finalize bills, and verify guaranteed letters for patient entitlements.

The role requires attention to detail, integrity, and strong communication with Outpatient and Credit Control teams to ensure accurate, timely billing and smooth patient financial experience.

Qualifications

• Diploma or bachelor degree in related field.
• One years’ experience in accounts payable management.
• Have good common sense combined with the use of accurate and complete analysis of known information.

Responsibilities

• To generate receipt for collection received from patient.
• To key-in all charges as per charged form, discharge slip, prescription slip and medication chart into HITs system.
• To finalize the bill and check the entitlements of patients who cover under guaranteed letter.
• To send discharged insurance form to consultant complete.
• To assist the registration counter on the validity and coverage of existing guaranteed letter.
• To keep informing the Outpatient Service Staff on the status of the Guarantee Letter, coverage or patient medical entitlement and new debtor code.
• To entertain calls from companies and patients in requesting for example the itemized bills.
• To file and save the documents in proper manner.
• To assist the credit controller unit whenever there is any requirement needed.
• To input remark of patient validity of GL into patient detail.
• To issue and monitor the issuance of guaranteed letters for referred cases.
• To perform any other duties as and when required by the management.
• Register inpatient, outpatient, daycare and newborn admission into HITS/KCIS.
• Accompany patient/relatives to the ward concerned.
• Collect deposit upon admission and part payment from payment/relative, if any.
• Print cycle bill (interim bill) and visit patient/relatives for topping up deposit Attending patient/relative enquiry.
• Relief cashier and MCO, if any
• To promote, support and ensure patient understanding of Patient and Family Rights.

Education

Diploma/ Bachelor or related field

Job description

KPJ Sri Manjung Specialist Hospital in Malaysia is seeking an Accounts Payable Clerk to manage patient billing, deposits, and admission-related charges in the HITs system. You will generate receipts, input charges from various slips, finalize bills, and verify guaranteed letters for patient entitlements.

The role requires attention to detail, integrity, and strong communication with Outpatient and Credit Control teams to ensure accurate, timely billing and smooth patient financial experience.