Inkjet Sales & Customer Experience Executive

Etac Marketing Sdn Bhd; Kampung Batu 9 Cheras; On-site; MYR 3,000 - 5,400; Full time

Job summary

Etac Marketing Sdn Bhd in Malaysia is seeking a proactive sales support specialist to understand our inkjet printing materials, machinery, and accessories.

You will handle customer inquiries, prepare quotations, process orders, maintain customer records, and assist in meeting sales targets, working closely with sales and operations teams.

Join a growing company dedicated to industrial printing solutions.

Responsibilities

• Understand the company's products including inkjet printing materials, printing machinery, and printer accessories.
• Handle customer inquiries with accurate product information and recommendations.
• Prepare quotations, process sales orders, and follow up on customer requests.
• Build and maintain good relationships with existing and new customers.
• Handle customer complaints professionally and provide timely solutions.
• Coordinate with sales and operations to ensure smooth order fulfilment.
• Assist in achieving sales targets and support business development activities.
• Maintain accurate customer records and prepare sales-related reports.

Job description

Etac Marketing Sdn Bhd in Malaysia is seeking a proactive sales support specialist to understand our inkjet printing materials, machinery, and accessories.

You will handle customer inquiries, prepare quotations, process orders, maintain customer records, and assist in meeting sales targets, working closely with sales and operations teams.

Join a growing company dedicated to industrial printing solutions.