Indoor Sales & Customer Service Executive

Etac Marketing Sdn Bhd; Kampung Batu 9 Cheras; On-site; MYR 3,000 - 5,400; Full time

Job summary

Etac Marketing Sdn Bhd in Malaysia is seeking a proactive sales support specialist to understand our inkjet printing materials, machinery, and accessories.

You will handle customer inquiries, prepare quotations, process orders, maintain customer records, and assist in meeting sales targets, working closely with sales and operations teams.

Join a growing company dedicated to industrial printing solutions.

Responsibilities

• Understand the company's products including inkjet printing materials, printing machinery, and printer accessories.
• Handle customer inquiries with accurate product information and recommendations.
• Prepare quotations, process sales orders, and follow up on customer requests.
• Build and maintain good relationships with existing and new customers.
• Handle customer complaints professionally and provide timely solutions.
• Coordinate with sales and operations to ensure smooth order fulfilment.
• Assist in achieving sales targets and support business development activities.
• Maintain accurate customer records and prepare sales-related reports.

Job description

Develop a good understanding of the company's products, including inkjet digital printing materials, printing machinery, and printer accessories.

Handle customer enquiries and provide accurate product information and recommendations.

Prepare quotations, process sales orders, and follow up on customer requests.

Build and maintain good relationships with existing and new customers.

Handle customer complaints professionally and provide effective solutions in a timely manner.

Coordinate with the sales and operations teams to ensure smooth order fulfilment.

Assist in achieving the company's sales targets and support business development activities.

Maintain accurate customer records and prepare sales-related reports when required.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Advertising, Marketing & Communications Services 11-50 employees

ETAC Marketing Sdn. Bhd. is the pioneer in the inkjet printing ink systems provider in Malaysia. We are providing industrial solutions for customers from various industries such as Photographic processing, Advertising Agencies and Digital Graphic Design & Printing Houses, T-shirt manufacturers, Premium items providers (medals and trophies, ID tags etc), Academic institutions, etc. In addition, we also supply inkjet digital materials for small & large format printers.

We are now embarking on its next phase of expansion, bringing industrial excellence and creating more career opportunities for many.

ETAC Marketing Sdn Bhd

43200 Cheras, Selangor Darul Ehsan, Malaysia

Tel: [phone]

website: www.etacmsb.com

ETAC Marketing Sdn. Bhd. is the pioneer in the inkjet printing ink systems provider in Malaysia. We are providing industrial solutions for customers from various industries such as Photographic processing, Advertising Agencies and Digital Graphic Design & Printing Houses, T-shirt manufacturers, Premium items providers (medals and trophies, ID tags etc), Academic institutions, etc. In addition, we also supply inkjet digital materials for small & large format printers.

We are now embarking on its next phase of expansion, bringing industrial excellence and creating more career opportunities for many.

ETAC Marketing Sdn Bhd

43200 Cheras, Selangor Darul Ehsan, Malaysia