Inhouse Sales

Tsubaki; Selangor; On-site; MYR 33,000 - 67,000; Full time

Job summary

Jora Malaysia is seeking a Sales Quotation Officer to manage customer and sales inquiries, ensuring complete information for quotations and timely responses. The role involves issuing quotations, coordinating RFQs with vendors, and following up on orders and reports.

The position requires accurate record-keeping, strong communication, and collaboration with distributors, dealers, and customers to support sales targets.

Qualifications

• Experience handling customer inquiries and quotations.
• Ability to prepare and issue official quotations within deadlines.
• Experience coordinating RFQs with vendors and internal teams.

Responsibilities

• Attend to all incoming enquiries from customers and sales personnel, ensuring complete and accurate information for quotations.
• Handle sales enquiries from distributors, dealers, calls, walk-ins, and end customers in a timely, professional manner.
• Prepare and issue official quotations on behalf of the Sales Team within turnaround times.
• Request new RFQs from vendors through PTNet and email with clear specifications.
• Follow up on Made-to-Order items and open quotations until closure as Won or Lost.
• Review and submit weekly order estimation reports to Managers via SharePoint.
• Review and prepare weekly sales activity reports for distributors and dealers.
• Update quotation summaries and records in SharePoint for accessibility.
• Compile and submit Quotation Hit Ratio, Jet Report, and sales activity updates for MOR.
• Attend Sales Operation Meetings and provide updates and follow-up on actions.
• Maintain documentation of customer enquiries, quotations, RFQs, sales activities, and follow-ups.
• Coordinate with Sales Team, customers, distributors, dealers, and vendors for timely processing.

Skills

Customer service

Quotation preparation

RFQ processing

Vendor coordination

SharePoint

Report generation

Communication

Tools

Jet Report

SharePoint

PTNet

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Attend to all incoming enquiries from customers and sales personnel, ensuring that all required information and criteria are complete and accurate for quotation preparation.

Handle sales enquiries received through distributors, dealers, telephone calls, walk-ins, and end customers in a timely and professional manner.

Prepare and issue official quotations to customers on behalf of the Sales Team within the company's stipulated turnaround time.

Request new RFQs (Request for Quotations) from vendors through PTNet and email, ensuring all required specifications and information are clearly communicated.

Follow up on Made-to-Order (MTO) items and open quotations within the company's stipulated timeframe until the quotation is successfully closed as either Won or Lost.

Review, prepare, and submit the weekly order estimation report to the respective Managers via SharePoint before Monday, ensuring the information is accurate and up to date.

Review and prepare weekly sales activity reports for distributors and dealers, where applicable, to support sales monitoring and follow-up activities.

Update and maintain the latest quotation summary and related records in the company's SharePoint system to ensure accurate and accessible sales information.

Compile and submit the Quotation Hit Ratio, Jet Report, and sales activity updates for inclusion in the Monthly Operation Report (MOR) to the respective managers prior to the monthly sales meeting.

Attend and actively participate in Sales Operation Meetings as scheduled by the Company, including providing relevant updates and follow-up on assigned action items.

Maintain proper documentation and records of customer enquiries, quotations, RFQs, sales activities, and follow-ups in accordance with the company's procedures.

Coordinate closely with the Sales Team, customers, distributors, dealers, and vendors to ensure smooth and timely processing of sales enquiries and quotations.