Industrial Relation & Employee Relation (IRER) Senior Executive

Senheng Electric (KL) Sdn Bhd; Ampang Jaya; On-site; MYR 67,000 - 112,000; Full time

Job summary

Senheng Electric (KL) Sdn Bhd is seeking an experienced Industrial Relations professional to manage all aspects of IR, disciplinary actions, attendance monitoring, and reporting. You will conduct domestic inquiries, prepare management reports, and liaise with government officials to resolve IR disputes.

The role requires a Bachelor’s degree in HR or related field with 2+ years in IR, strong communication, and proficiency in MS Office. A proactive, multitasking mindset is essential.

Qualifications

• Bachelor degree in HR or related field.
• Minimum 2 years of Industrial Relations experience.
• Good computer skills and MS Office proficiency.
• Strong communication and interpersonal skills.
• Able to guide line managers on disciplinary matters.

Responsibilities

• Manage all aspects of industrial and labor relations.
• Investigate disciplinary issues and recommend actions.
• Monitor staff attendance and disciplinary actions for absenteeism.
• Issue self-termination, dismissal, and authorization letters as needed.
• Conduct Domestic Inquiries and prepare reports for management.
• Assist line managers with Performance Improvement Plans.
• Liaise with government officials and resolve IR disputes.
• Prepare reports and maintain disciplinary policies.

Education

Bachelor degree in HR or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Responsible for managing all aspects of industrial and labor relations

Investigate disciplinary issues and to recommend appropriate disciplinary action including issuing Suspension and/or Show Cause letter, Warning letter, and other related disciplinary actions

Monitor staff attendance and take necessary disciplinary action against absenteeism and lateness

Issuance of self-termination letter, dismissal letter, authorization letter, etc

Conducting Domestic Inquiry

Involved in conducting Domestic Inquiry including conduct an investigation, schedule the event, identify Company’s witnesses, interviewing witnesses, collect information and data, identify Board of Inquiry, prepare exhibits files and taking minutes etc

Prepares a complete report after domestic inquiry session in order for management to review and assist in decision making.

Supervising Performance Improvement Plan (PIP)

Assisting line managers to prepare performance improvement plan for under-performance staff by drafting actions plan and desired outcome during PIP process.

Observing Employee Relations

Conduct prompt and thorough investigations in response to employee complaints. Identify, and recommend implementation of appropriate actions to accomplish a timely resolution of employee concerns in order to maintain a good rapport between employees and employer

Provide counseling service and guide employees regarding company policies and procedures

Maintain positive employee relations climate by responding to employees’ concern addressing issues proactively and advising management regarding proper Company practices.

Showrooms visits to close the gap between operational staff and HR

Dealing with Government Officials

Liaising with Government Officials & prepare requested information or documents

Represent the Company in resolving industrial relations dispute between Company and employees at Industrial Relations Department

Preparing Report, Tracking & Updates

Organize Carrot and Stick issuance by line managers

Prepare Carrot and Stick Monthly Report in order to assist related departments to process daily task

Maintaining and updating Disciplinary Policies and Standard Operating Procedure (SOP)

Conducting Training For Line Managers

Visiting main regions by giving guidance and advices to ensure Line Managers is updated with HR proper procedures and to train them to be a responsible managers towards subordinates

Others

Ensure proper documentation of all disciplinary issues, labor office cases and other related files.

Participate in projects and ad hoc tasks as assigned by the management from time to time in order to meet operational and/or other requirements.

Minimum Bachelor degree in HR or related field.

Minimum 2 years of experience in IR.

Good level of computer skills (Microsoft Excel & Words and Power Point).

Have strong communication skill to effectively guide Line Managers to take appropriate actions towards staff disciplinary matters.

Good interpersonal and people management skills manage and able to liase with all staff levels

Willingness to learn grow with the Company and multitask.

Good problem solving skills, able to navigate unexpected situations or conditions and able to cope with stress and pressure for last minute arrangement and deadlines.

Familiar with Malaysian Labour Law and Industrial Act.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have in an Industrial Relations Role?
• How many years of people management experience do you have?
• Which of the following Microsoft Office products are you experienced with?
• How many years' experience do you have in employee relations?
• Have you worked in a role which requires a sound understanding of employment & workplace relations?

Senheng is one of the leading consumer electronics chain stores in the country. We operate over 100 stores spread throughout Malaysia letting customers, like you, reach us wherever you may be.

Senheng was first established in 1989 and continuously strives towards its mission to create a better quality of living for customers, employees as well as the society.

Senheng, from a tiny consumer electronics half shop lot set up with stocks worth less than Ringgit Malaysia thirty thousands to the largest electronics chain store today with branches straddling the length and breadth of Malaysia.

We endeavour to be an employer of choice that attracts, retains and motivates talented and performance driven people to be part of our dynamic team. As part of our employee value proposition, we ensure that we fulfil aspects of work-life balance, staff engagement, positive working culture, leadership and career development for our employees.

Values:

Our mission is to create a better quality of living for you and us. Therefore, we create and deliver these values to you.

At Senheng, we are proud of our three unique culture pillars that motivate our people to strive towards success:

1. Dare To Challenge

2. Integrity

By 2030 to have 20 CEO, 20 COO

By 2030 to contribute RM100M tax

By 2030 to share and care with 5000 SME in Malaysia

As we are always looking forward to grooming leaders of tomorrow, today, we are searching for progressive, dedicated and well-rounded talents with positive work ethics to join our team.

Senheng is one of the leading consumer electronics chain stores in the country. We operate over 100 stores spread throughout Malaysia letting customers, like you, reach us wherever you may be.

Senheng was first established in 1989 and continuously strives towards its mission to create a better quality of living for customers, employees as well as the society.

Senheng, from a tiny consumer electronics half shop lot set up with stocks worth less than Ringgit Malaysia thirty thousands to the largest electronics chain store today with branches straddling the length and breadth of Malaysia.

We endeavour to be an employer of choice that attracts, retains and motivates talented and performance driven people to be part of our dynamic team. As part of our employee value proposition, we ensure that we fulfil aspects of work-life balance, staff engagement, positive working culture, leadership and career development for our employees.

Values:

Our mission is to create a better quality of living for you and us. Therefore, we create and deliver these values to you.

At Senheng, we are proud of our three unique culture pillars that motivate our people to strive towards success:

1. Dare To Challenge

2. Integrity

By 2030 to have 20 CEO, 20 COO

By 2030 to contribute RM100M tax

By 2030 to share and care with 5000 SME in Malaysia

As we are always looking forward to grooming leaders of tomorrow, today, we are searching for progressive, dedicated and well-rounded talents with positive work ethics to join our team.