Import & Export Shipping Coordinator — Docs & Support

SITC CONTAINER LINES SDN. BHD.; Kuching; On-site; MYR 39,000 - 61,000; Full time

Job summary

SITC Container Lines Malaysia Sdn Bhd is seeking a Shipping Customer Service / Documentation Executive – Import & Export to support our growing intra-Asia operations. The role focuses on handling sea freight export bookings, B/L confirmations, cost settlements, and account reconciliations while coordinating with sales to deliver end-to-end shipment documents.

The ideal candidate will be fluent in Mandarin, English and Malay, proficient with MS Office and Excel, and able to respond promptly to

Qualifications

• Degree holder required.
• Mandarin, English and Malay language proficiency required.
• Proficient in MS Office and Excel.

Responsibilities

• Sea freight export booking, B/L confirmation, cost settlement, and account reconciliation.
• Coordinate with sales/marketing to handle shipment documents from start to finish (one-stop service).
• Respond to client inquiries regarding import/export logistics and shipment processes.
• Organize and archive shipping documents and paperwork.
• Handle customer complaints, disputes, and other tasks assigned by superiors.

Skills

Mandarin proficiency

English proficiency

Malay proficiency

Education

Degree holder

Tools

MS Office

Excel

Job description

SITC Container Lines Malaysia Sdn Bhd is seeking a Shipping Customer Service / Documentation Executive – Import & Export to support our growing intra-Asia operations. The role focuses on handling sea freight export bookings, B/L confirmations, cost settlements, and account reconciliations while coordinating with sales to deliver end-to-end shipment documents.

The ideal candidate will be fluent in Mandarin, English and Malay, proficient with MS Office and Excel, and able to respond promptly to