Import & Export Coordinator

Reeracoen Recruitment; Port Klang; On-site; MYR 45,000 - 78,000; Full time

Job summary

Reeracoen Recruitment is seeking a Logistics Import/Export Coordinator to manage daily import and export operations, coordinating with customers and logistics partners and ensuring accurate documentation for shipments.

You will monitor shipments, provide timely updates, maintain records in logistics systems, and support process improvements while delivering high-quality service to customers.

Qualifications

• Minimum 1 year of working experience in the logistics industry (Forwarding / Freight / 3PL).
• Minimum 1 year of working experience in sea import and export operations or customer service.

Responsibilities

• Handle daily import and export operations, including shipment coordination and documentation management.
• Prepare, verify, and maintain import/export documents such as invoices, packing lists, and bills of lading.
• Coordinate with customers, shipping lines, freight forwarders, warehouses, and internal teams to ensure smooth shipment arrangements.
• Respond to customer inquiries regarding shipment status, delivery schedules, and operational issues.
• Monitor shipment progress and provide timely updates to customers and relevant stakeholders.
• Ensure accurate data entry and maintain proper records in logistics management systems.
• Support continuous improvement of logistics processes while ensuring high service quality and customer satisfaction.

Skills

Logistics

Customer service

Job description

Summary

Responsible for managing import and export operations while coordinating with customers and logistics partners to ensure smooth shipment execution. This role requires strong attention to detail, customer service skills, and the ability to handle international logistics documentation accurately.

Job Responsibilities

• Handle daily import and export operations, including shipment coordination and documentation management.
• Prepare, verify, and maintain import/export documents such as invoices, packing lists, and bills of lading.
• Coordinate with customers, shipping lines, freight forwarders, warehouses, and internal teams to ensure smooth shipment arrangements.
• Respond to customer inquiries regarding shipment status, delivery schedules, and operational issues.
• Monitor shipment progress and provide timely updates to customers and relevant stakeholders.
• Ensure accurate data entry and maintain proper records in logistics management systems.
• Support continuous improvement of logistics processes while ensuring high service quality and customer satisfaction.

Qualifications

• Requirement

  【Must】
  Minimum 1 year of working experience in the logistics industry (Forwarding / Freight / 3PL)
  Minimum 1 year of working experience in sea import and export operations or customer service

• English Level

  -

• Other Language

  Malay, English