Import and Export Manager

Selkirk Sport Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Selkirk Sport Malaysia Sdn Bhd is seeking an Import and Export Manager to lead end-to-end ocean export operations from booking to delivery, ensuring accurate documentation and regulatory compliance.

You will coordinate with internal teams, freight forwarders, 3PL partners, and authorities, handling certifications, licenses, and billing while driving process improvements with AI-enabled workflows.

Qualifications

• 6+ years of experience in ocean export operations, freight forwarding, or related roles.
• Solid knowledge of international shipping procedures, documentation, and customs rules.
• Strong understanding of Malaysia customs regulations, export policies and compliance.
• Ability to coordinate with Malaysia Customs, inspection and quarantine authorities.
• Proficient with Microsoft Office applications.

Responsibilities

• Manage and coordinate ocean export shipments from initial booking through to final delivery, ensuring all documentation and procedures comply with international regulations.
• Liaise with internal stakeholders and vendors to obtain shipping instructions, arrange space bookings with shipping lines, and confirm shipment details.
• Handle COO applications, including Form E, and other applicable trade certifications.
• Prepare and submit COO and other trade-related documentation to relevant authorities such as MITI.
• Process SST exemption certificate applications and maintain related documentation and reporting for export shipments.
• Ensure full compliance with Malaysian Customs regulations, import/export licensing, and international trade requirements (Incoterms, HS codes, COO, FTAs).
• Prepare, review, and verify shipping documentation (Bills of Lading, Commercial Invoices, Packing Lists, COO, Insurance Documents, Consignment Notes, customs declarations).
• Monitor shipment progress and provide timely updates to internal stakeholders regarding departure, in-transit status, and arrival information.
• Coordinate with 3PL, freight forwarders, customs brokers, and logistics partners to ensure efficient cargo handling and clearance.
• Manage shipment costing, prepare quotations, and ensure accurate billing and invoicing processes.

Skills

Freight forwarding

Export operations management

Regulatory compliance

Communication with authorities

Billing & costing

Tools

MS Office

Job description

The Import and Export Manager is a pivotal role responsible for driving the end-to-end execution of ocean export operations while maintaining rigorous adherence to international trade regulations and Malaysian Customs laws. Serving as the operational link between internal teams, freight forwarders, 3PL partners, and government agencies like MITI, this position ensures that high-volume export shipments move seamlessly from initial booking through to final delivery, complete with accurate billing, trade certifications, and tax exemptions.

Key responsibilities

Manage and coordinate ocean export shipments from initial booking through to final delivery, ensuring all documentation and procedures comply with international regulations

Liaise with internal stakeholder and vendor to obtain shipping instructions, arrange space bookings with shipping lines, and confirm shipment details

Handle Certificate of Origin (COO) applications, including Form E, and other applicable trade certifications

Prepare and submit Certificates of Origin (COO) and other trade-related documentation to relevant authorities such as MITI

Process SST exemption certificate applications and maintain related documentation and reporting for export shipments

Ensure full compliance with Malaysian Customs regulations, import/export licensing, and international trade requirements (e.g. Incoterms, HS codes, certificates of origin, free trade agreements)

Prepare, review, and verify shipping documentation, including Bills of Lading, Commercial Invoices, Packing Lists, Certificates of Origin (COO), Insurance Documents, Consignment Notes, and customs declarations

Monitor shipment progress and provide timely updates to internal stakeholder regarding departure, in-transit status, and arrival information

Coordinate with 3PL, freight forwarder, customs brokers, and logistics partners to ensure efficient cargo handling and clearance

Manage shipment costing, prepare quotations, and ensure accurate billing and invoicing processes

About you

Proven 6 years and above experience in ocean export operations, freight forwarding, or a related role within the shipping and logistics industry, at least 1 year experience in managerial role

Knowledge of international shipping procedures, documentation requirements, and customs regulations

Comprehensive knowledge of Malaysia customs regulations, import/export policies, and compliance standards

Ability to effectively communicate and coordinate with Malaysia Customs, inspection, and quarantine authorities

Strong knowledge of HS code classification, Certificate of Origin, international trade practices, and customs laws & regulations

Excellent organizational and time management skills with the ability to handle multiple shipments simultaneously

Proficiency in leveraging artificial intelligence tools and a proactive commitment to collaborating with the development team to streamline and automate operational workflow

Proficiency in Microsoft Office applications

Good communication skills, both written and verbal, with the ability to liaise effectively with international partners

Attention to detail and accuracy in documentation and data entry

About us

At Selkirk Sport, we're passionate about pushing the boundaries of pickleball innovation. Our mission is to Fuel the Pickleball Obsession by creating the sport's premier products and ecosystem. As a leading global brand in premium pickleball equipment, we're expanding our international presence and seeking top-tier talent to support our growth in the U.S. and abroad. We pride ourselves on a culture of excellence, collaboration, and continuous improvement. Selkirk applies first-principles thinking to design scalable, process-driven systems that create lasting operational advantage.