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Tru-V Logistic Sdn Bhd in Selangor, Malaysia is seeking an Operations Officer - Import & Export to coordinate daily shipments and ensure smooth cargo movement, documentation, and customs clearance. You will work with customers, shipping lines, airlines, transporters, and authorities to handle shipments professionally.
The role requires a Diploma in Logistics or related field, with fresh graduates or 1–5 years in freight forwarding or logistics operations.
As an Operations Officer - Import & Export, you will coordinate and manage daily import and export shipments from the company's Selangor, Malaysia operations, ensuring smooth cargo movement, timely documentation, customs clearance and delivery arrangements. You will work closely with customers, shipping lines, airlines, transporters, overseas agents and customs authorities to ensure shipments are handled efficiently and professionally.
Monitor vessel and flight arrivals and provide timely updates to customers.
Arrange customs clearance and coordinate with customs brokers.
Arrange trucking, container collection and cargo delivery.
Monitor container release, port clearance and delivery status.
Handle export shipment bookings with shipping lines and airlines.
Coordinate cargo collection, trucking and warehouse arrangements.
Monitor cargo receiving, container loading and vessel departure schedules.
Prepare and check export shipping documents, including Shipping Instructions (SI), Bill of Lading (BL) and other relevant documents.
Coordinate customs declaration and export clearance.
Diploma or relevant qualification in Logistics, Supply Chain Management or Business Administration.
Fresh graduates or candidates with 1-5 years of experience in freight forwarding or logistics operations.
Good knowledge of import and export procedures.
Strong communication and coordination skills.
Good command of English and Bahasa Malaysia.
Proactive in following up on shipments.
Good problem-solving and time-management skills.
Ability to work under pressure and meet deadlines.
Strong sense of ownership and accountability.
Customer-oriented with a positive working attitude.