Implementation Consultant

adpinternalcareers; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

adpinternalcareers seeks an Implementation Consultant in Malaysia to onboard new clients and ensure payroll outputs meet requirements and timelines. You will leverage our training programs and service guidelines to deliver accurate deliverables.

The role emphasizes data integrity, client support, and collaboration with the service team to hand over documentation and respond to client inquiries, while maintaining confidentiality.

Qualifications

• Minimum 3 years' experience in Malaysia payroll processing.
• Knowledge of payroll software.
• Competent in MS Word and Excel.

Responsibilities

• Inputs all data from client in the format required by software.
• Processes deliverables as per the SLA with the client.
• Responsible for error-free delivery and adherence to policies.

Skills

Payroll software

Communication

Data accuracy

Presentation skills

Education

Bachelor's degree in Business Administration / HR / Finance

Tools

MS Word

MS Excel

Job description

Position Title:Implementation Consultant

Role Overview

Imagine yourself as part of the "new client welcome committee" ...but with a twist. On our implementation team, you'll onboard new clients and get them comfortable using our products and services. The goal is simple: Make sure our products and services deliver and exceed client expectations. We’re with you every step of the way through our award winning training programs and world class service guidelines. As a consultant, you will be responsible for error free timely and timely delivery of payroll outputs to clients as per clients' requirement within the stipulated time as per the overall project plan.

Key Responsibilities

• Inputs all data received from client in the format required by software.
• Processes deliverables as per the SLA agreed with the client.
• Responsible for error free delivery Adheres to all policies and procedures.
• Ensures that all payroll related reports are prepared on time and executed.
• Ensures that all related document preparing for Handover to Service team.
• Respond for any queries raised by the client employees.
• Maintaining confidentiality and integrity of information at all times.

Experience

• Minimum 3 year's experience in Malaysia payroll processing.
• Knowledge in Payroll Software
• Competent in MS Word / Excel
• Knowledge in preparing concise document.
• Excellent verbal and written communication skills as well as strong presentation and interpersonal skills.
• Practice attention to details

Education and Certification Requirements

Degree or Equivalent Or, its equivalent in Business Administration, Human Resources, Finance or another related field.