Senior Consultant, Payroll Solutions

activpayroll; Kuala Lumpur; On-site; MYR 50,000 - 75,000; Full time

Job summary

activpayroll in Kuala Lumpur, Malaysia is seeking a Payroll Consultant to join our Operations team. You’ll manage your own client portfolio, processing end-to-end Malaysian payrolls and maintaining payroll records with accuracy.

You’ll handle a varied mix of weekly and monthly payrolls for diverse clients, serve as the primary contact for queries, and contribute to process improvements while ensuring data protection compliance.

Qualifications

• Experience in Malaysian payroll processing, ideally in a bureau or accountancy environment.
• Strong knowledge of Malaysian payroll legislation.
• Customer-focused with ability to build strong relationships with clients and colleagues.
• Ability to manage multiple deadlines and tasks with a focus on accuracy and delivery.

Responsibilities

• Manage your own client portfolio, processing end-to-end Malaysian payrolls, importing payroll information into our payroll software and maintaining payroll records.
• Your portfolio will be varied with weekly and monthly payrolls for clients with small headcounts up to large corporate organisations.
• Be the focal point for clients, handling queries and providing excellent customer support.
• Look for improvements to processes and procedures to support team development.
• Ensure compliance with data protection regulations and accurate manual checks and calculations.

Skills

Client management

Attention to detail

Relationship building

Deadline management

Tools

Payroll software

Job description

Description

As we continue to grow our business, we are excited to be recruiting for a Payroll Consultant to join our team in our Kuala Lumpur office. We have a great team, so you’ll be really well supported, and this role offers great variety and career development for the right candidate.

Department: Operations

Location: Kuala Lumpur, Malaysia

Description

As we continue to grow our business, we are excited to be recruiting for a Payroll Consultant to join our team in our Kuala Lumpur office. We have a great team, so you’ll be really well supported, and this role offers great variety and career development for the right candidate.

On a typical day, it looks like this...

• You’ll be managing your own client portfolio, processing end to end Malaysian payrolls, importing payroll information into our payroll software and maintaining payroll records
• As this is a busy bureau role, your portfolio will be varied with a range of weekly and monthly payrolls for clients with small headcounts, up to large corporate organisations
• You’ll be the focal point for your clients, managing any queries they might have and giving them fantastic customer support
• You’ll have an eye on service delivery, looking out for opportunities for us to make improvements to our processes and procedures that can support the ongoing development of the team
• You’ll ensure that we are diligent and compliant with record keeping, keeping our client payroll manuals up to date and ensuring that manual checks and calculations are accurate and that we are compliant with Data Protection regulations

To be truly effective in this role, you'll bring...

• Proven experience in Malaysian Payroll processing, ideally in a bureau or accountancy environment, however if you are working in-house and is looking for a change then we’d love to hear from you
• Strong knowledge of Malaysian payroll legislation
• Customer focussed with the ability to build strong relationships with clients and colleagues
• Ability to manage multiple deadlines and tasks with a focus on accuracy and delivery