Implementation Consultant

ADP, Inc.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

ADP, Inc. seeks an Implementation Consultant in Malaysia to onboard new clients and ensure timely, error-free payroll outputs per project plans. You’ll guide clients through our training programs and service guidelines to maximize product adoption and client satisfaction.

Daily responsibilities include data input per format, SLA-aligned delivery, documentation handover, and handling client inquiries while safeguarding confidentiality and data integrity.

Qualifications

• Minimum 3+ years of experience in Malaysia payroll processing.
• Knowledge of payroll software and processes.
• Excellent verbal and written communication with strong presentation skills.

Responsibilities

• Inputs all client data in the required format.
• Processes deliverables per the SLA with the client.
• Ensures error-free delivery and compliance with policies.

Skills

Payroll Software

MS Word/Excel

Documentation

Communication

Attention to detail

Education

Degree in BA/HR/Finance

Tools

Payroll Software

MS Word

MS Excel

Job description

Position Title:

Implementation Consultant

Role Overview

Imagine yourself as part of the “new client welcome committee” ...but with a twist. On our implementation team, you'll onboard new clients and get them comfortable using our products and services. The goal is simple: Make sure our products and services deliver and exceed client expectations. We're with you every step of the way through our award winning training programs and world class service guidelines. As a consultant, you will be responsible for error free timely and timely delivery of payroll outputs to clients as per clients' requirement within the stipulated time as per the overall project plan.

Key Responsibilities

• Inputs all data received from client in the format required by software.
• Processes deliverables as per the SLA agreed with the client.
• Responsible for error free delivery Adheres to all policies and procedures.
• Ensures that all payroll related reports are prepared on time and executed.
• Ensures that all related document preparing for Handover to Service team.
• Respond for any queries raised by the client employees.
• Maintaining confidentiality and integrity of information at all times.

Experience

• Minimum 3 year's experience in Malaysia payroll processing.
• Knowledge in Payroll Software
• Competent in MS Word / Excel
• Knowledge in preparing concise document.
• Excellent verbal and written communication skills as well as strong presentation and interpersonal skills.
• Practice attention to details

Education and Certification Requirements

Degree or Equivalent Or, its equivalent in Business Administration, Human Resources, Finance or another related field.

A little about ADP

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.