(Impian Emas, Skudai) Outdoor Sales Executive

STANDARD FOOD SOLUTIONS SDN BHD; Skudai; On-site; MYR 39,000 - 78,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Staff Discount

Bonus

Performance Incentives

Job summary

STANDARD FOOD SOLUTIONS SDN BHD is seeking an Outdoor Sales Executive to drive new business, visit customers, and promote products across the hospitality sector in Malaysia. You will coordinate with internal teams, handle inquiries, and ensure timely delivery of services.

The role focuses on building long-term relationships with restaurants and hotels, conducting market surveys, and contributing to sales planning.

Qualifications

• Experience in outdoor sales or field sales preferred.
• Ability to build and maintain relationships with customers.

Responsibilities

• Identify and develop new business opportunities by understanding customers’ concerns or requirements, market needs, or trends.
• Analyse daily calls and follow up with potential customers’ enquiries by preparing quotation or answering related questions.
• Review weekly sales call with superior and provide recommendations to secure new business.
• Understand the company’s business structure, products and catering industry through ground works, trainings, market surveys and restaurant visits.
• Provide strategic and practical plans to increase market shares and expand to new markets.
• Build strong relationships with potential customers by visiting their restaurants and providing impromptu service during peak seasons.
• Organise marketing and promotional activities to enhance market awareness and shares.
• Serve newly secured customers up to 3 months and coordinate with departments for smooth operations.
• Resolve customers’ complaints related to sales or services by collaborating with departments and escalating if needed.
• Collect and analyse customer satisfaction surveys and implement actions to retain customers.
• Perform customer credit checks and document important customer information before transactions.
• Identify supply chain issues and propose improvements; prepare weekly sales reports.
• Assist with AR issues and monitor outstanding payments from new customers.
• Perform any other tasks as assigned by management and adhere to company policies.

Skills

Sales experience

Job description

1. Identify and develop new business opportunities by understanding customers’ concerns or requirements, market needs (demands) or trends, and competitors’ market share in order to achieve projected sales revenue.

2. Analyse daily calls and follow up with potential customers’ enquiries by preparing quotation or answering related questions.

3. Review weekly sales call with superior and provide recommendations in order to secure new business.

4. Understand the company’s business structure, products and catering industry by starting with ground works, knowledge trainings, market survey and self-initiative restaurant visits.

5. Provide strategic and practical plans to increase market shares and expand to new markets.

6. Build strong relationship with potential customers by visiting their restaurants, assisting on enquiries or providing impromptu service such as during peak seasons.

7. Organise marketing and promotional activities to enhance market awareness and shares.

8. Serve newly secured customers up to 3 months and work closely with relevant departments to ensure smooth business operation.

9. Resolve customers’ complaints related to sales or services immediately by collaborating with relevant departments and escalating to superiors if necessary.

10. Collect and analyse customer satisfaction survey and take appropriate actions plans to retain customers.

11. Responsible to perform customers credit check and document all important customers’ information and requirements (includes filling out necessary application forms) before proceeding with business transactions.

12. Constantly identify the supply chain issues and propose improvement areas needed, and prepare weekly sales reports to superiors.

13. Assist on account receivable (AR) issue and monitor newly secured customers’ outstanding payments.

14. Perform any other tasks as assigned by management.

15. Follow and obey to company’s policies and regulations.

STANDARD FOOD SOLUTIONS,

(Manage by the Founder & Managing Director of STD COLD STORAGE SDN BHD)

The interest in aquaculture farming begun when MR. TAN HEE KUANG also well known as Ah Kuang spent his childhood in the fish farm. Owing to this interest alone, STD Cold Storage was introduced and managed by Ah Kuang for nearly 30 years.

With this exposure, he was able to cultivate his knowledge and memorable career path in the aquaculture industry since the year of 1980. With the strong support of his in-depth knowledge in the aquaculture industry and continuous curiosity towards learning, he was the pioneer to begin importing live seafood into South Malaysia market such as Alaska King Crab, Geoduck, Razor Clams and more.

In addition to that, he is also specialized in providing professional advices on the culture environment needed for aquaculture farming to the chefs or owners. Equipped with this knowledge, he had the honor to serve various customers across the industries such as hotels, hospitals, resorts, golf clubs, institutions, all kinds of restaurants and even international customers such as cruises.

To continue his legacy, he had been passing down his experiential knowledge to the next generation leader, Mr. TAN SHINN LIANG for more than 7 years. Starting out from a mere of total 50’017ft³ cold room facilities to 123’178ft³, now, he ventures into establishing a stronger, dynamic as well as competent team with an even more efficient delivery system practiced from before. Emphasis on customer satisfaction, being Halal Certified and practicing HACCP had always been his utmost priority as quality is what he wishes to integrate in customer’s mind. With this confidence, tough challenges ahead are believed to be the mechanism for him to flourish even larger in the industry.

STANDARD FOOD SOLUTIONS,

(Manage by the Founder & Managing Director of STD COLD STORAGE SDN BHD)

The interest in aquaculture farming begun when MR. TAN HEE KUANG also well known as Ah Kuang spent his childhood in the fish farm. Owing to this interest alone, STD Cold Storage was introduced and managed by Ah Kuang for nearly 30 years.

With this exposure, he was able to cultivate his knowledge and memorable career path in the aquaculture industry since the year of 1980. With the strong support of his in-depth knowledge in the aquaculture industry and continuous curiosity towards learning, he was the pioneer to begin importing live seafood into South Malaysia market such as Alaska King Crab, Geoduck, Razor Clams and more.

In addition to that, he is also specialized in providing professional advices on the culture environment needed for aquaculture farming to the chefs or owners. Equipped with this knowledge, he had the honor to serve various customers across the industries such as hotels, hospitals, resorts, golf clubs, institutions, all kinds of restaurants and even international customers such as cruises.

To continue his legacy, he had been passing down his experiential knowledge to the next generation leader, Mr. TAN SHINN LIANG for more than 7 years. Starting out from a mere of total 50’017ft³ cold room facilities to 123’178ft³, now, he ventures into establishing a stronger, dynamic as well as competent team with an even more efficient delivery system practiced from before. Emphasis on customer satisfaction, being Halal Certified and practicing HACCP had always been his utmost priority as quality is what he wishes to integrate in customer’s mind. With this confidence, tough challenges ahead are believed to be the mechanism for him to flourish even larger in the industry.

• Medical
• Miscellaneous allowance
• Staff Discount
• Bonus
• Performance Incentives

What can I earn as an Outdoor Sales Executive