Immigration Consultant

PERSOL; Selangor; Hybrid; MYR 50,000 - 56,000; Part time

Benefits offered by this job

Company-provided mobile phone

Job summary

PERSOL Malaysia is seeking an experienced Immigration Consultant to provide professional visa advice to corporate clients and individuals. The role manages end-to-end immigration cases, ensuring accuracy and compliance with SLAs and KPIs.

The position is based in Shah Alam and offers a 6-month contract with a hybrid work arrangement (office Mon, Tue, Thu; work from home Wed, Fri) and a monthly salary of RM4,500–RM5,000. Expected start around September/October 2026.

Qualifications

• Diploma or Bachelor's Degree in a relevant discipline.
• 2+ years of immigration experience.
• Current registration as an Immigration Consultant where required by local legislation.
• Strong knowledge of immigration, visa and work/residence authorization processes.
• Good computer skills, particularly Microsoft Office and Outlook.
• Excellent English communication skills.
• Proven client service experience.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to work independently and manage multiple cases simultaneously.
• Candidates with more than 5 years of relevant industry experience may be considered for a Senior Executive position.

Responsibilities

• Provide end-to-end immigration services for work and residence authorization applications.
• Advise clients on visa options and related immigration requirements.
• Prepare complete and accurate visa and immigration applications for submission.
• Manage client expectations and ensure services are delivered according to agreed contractual requirements and KPIs.
• Monitor document expiry dates and provide timely reminders to clients.
• Maintain accurate case information and records in relevant databases.
• Ensure proper filing and archiving of immigration cases in accordance with ISO requirements.
• Respond promptly and accurately to enquiries from applicants, HR/Mobility teams, internal stakeholders and government authorities.
• Ensure services are delivered according to the agreed Scope of Work (SOW).
• Develop and maintain professional relationships with Immigration and relevant government authorities.
• Keep updated on changes to immigration policies, procedures and requirements.
• Support cross-selling of other mobility services where appropriate.

Skills

Immigration Processing

Client Relationship Management

Documentation & Data Management

Microsoft Office & Outlook

Communication Skills

Attention to Detail

Time Management

Problem Solving

Compliance & Regulatory Knowledge

Education

Diploma or Bachelor's Degree in a relevant discipline

Tools

Microsoft Office & Outlook

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Monday, Tuesday & Thursday – Work from Office

Wednesday & Friday – Work from Home

IMMIGRATION CONSULTANT

Location: Shah Alam, Selangor
Employment Type: 6-Month Contract
Salary: RM4,500 – RM5,000 per month
Working Hours: Monday – Friday, 8:30 AM – 5:30 PM
Work Arrangement: Hybrid

• Monday, Tuesday & Thursday – Work from Office
• Wednesday & Friday – Work from Home

Job Overview

We are looking for an experienced Immigration Consultant to provide professional, timely and accurate immigration advice to corporate clients and individuals regarding visa options and related immigration matters.

The role will be responsible for managing end-to-end immigration cases, ensuring applications are accurate and compliant with immigration requirements, contractual Service Level Agreements (SLAs) and internal Key Performance Indicators (KPIs).

Key Responsibilities

• Provide end-to-end immigration services for work and residence authorization applications.
• Advise clients on visa options and related immigration requirements.
• Prepare complete and accurate visa and immigration applications for submission.
• Manage client expectations and ensure services are delivered according to agreed contractual requirements and KPIs.
• Monitor document expiry dates and provide timely reminders to clients.
• Maintain accurate case information and records in relevant databases.
• Ensure proper filing and archiving of immigration cases in accordance with ISO requirements.
• Respond promptly and accurately to enquiries from applicants, HR/Mobility teams, internal stakeholders and government authorities.
• Ensure services are delivered according to the agreed Scope of Work (SOW).
• Develop and maintain professional relationships with Immigration and relevant government authorities.
• Keep updated on changes to immigration policies, procedures and requirements.
• Support cross-selling of other mobility services where appropriate.

Requirements

• Diploma or Bachelor's Degree in a relevant discipline.
• Minimum 2 years of relevant immigration experience.
• Current registration as an Immigration Consultant where required by local legislation.
• Strong knowledge of immigration, visa and work/residence authorization processes.
• Good computer skills, particularly Microsoft Office and Outlook.
• Excellent English communication skills.
• Proven client service experience.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to work independently and manage multiple cases simultaneously.
• Candidates with more than 5 years of relevant industry experience may be considered for a Senior Executive position.

Skills

• Immigration & Visa Processing
• Client Relationship Management
• Documentation & Data Management
• Microsoft Office & Outlook
• Communication Skills
• Attention to Detail
• Time Management
• Problem Solving
• Compliance & Regulatory Knowledge

Additional Information

• Contract Duration: 6 months
• Salary: RM4,500 – RM5,000
• Benefit: Company-provided mobile phone
• Working Arrangement: Hybrid
• Expected Start Date: September / October 2026