Immigration & Mobility Advisor - Hybrid Contract

PERSOL; Selangor; Hybrid; MYR 50,000 - 56,000; Part time

Benefits offered by this job

Company-provided mobile phone

Job summary

PERSOL Malaysia is seeking an experienced Immigration Consultant to provide professional visa advice to corporate clients and individuals. The role manages end-to-end immigration cases, ensuring accuracy and compliance with SLAs and KPIs.

The position is based in Shah Alam and offers a 6-month contract with a hybrid work arrangement (office Mon, Tue, Thu; work from home Wed, Fri) and a monthly salary of RM4,500–RM5,000. Expected start around September/October 2026.

Qualifications

• Diploma or Bachelor's Degree in a relevant discipline.
• 2+ years of immigration experience.
• Current registration as an Immigration Consultant where required by local legislation.
• Strong knowledge of immigration, visa and work/residence authorization processes.
• Good computer skills, particularly Microsoft Office and Outlook.
• Excellent English communication skills.
• Proven client service experience.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to work independently and manage multiple cases simultaneously.
• Candidates with more than 5 years of relevant industry experience may be considered for a Senior Executive position.

Responsibilities

• Provide end-to-end immigration services for work and residence authorization applications.
• Advise clients on visa options and related immigration requirements.
• Prepare complete and accurate visa and immigration applications for submission.
• Manage client expectations and ensure services are delivered according to agreed contractual requirements and KPIs.
• Monitor document expiry dates and provide timely reminders to clients.
• Maintain accurate case information and records in relevant databases.
• Ensure proper filing and archiving of immigration cases in accordance with ISO requirements.
• Respond promptly and accurately to enquiries from applicants, HR/Mobility teams, internal stakeholders and government authorities.
• Ensure services are delivered according to the agreed Scope of Work (SOW).
• Develop and maintain professional relationships with Immigration and relevant government authorities.
• Keep updated on changes to immigration policies, procedures and requirements.
• Support cross-selling of other mobility services where appropriate.

Skills

Immigration Processing

Client Relationship Management

Documentation & Data Management

Microsoft Office & Outlook

Communication Skills

Attention to Detail

Time Management

Problem Solving

Compliance & Regulatory Knowledge

Education

Diploma or Bachelor's Degree in a relevant discipline

Tools

Microsoft Office & Outlook

Job description

PERSOL Malaysia is seeking an experienced Immigration Consultant to provide professional visa advice to corporate clients and individuals. The role manages end-to-end immigration cases, ensuring accuracy and compliance with SLAs and KPIs.

The position is based in Shah Alam and offers a 6-month contract with a hybrid work arrangement (office Mon, Tue, Thu; work from home Wed, Fri) and a monthly salary of RM4,500–RM5,000. Expected start around September/October 2026.