IAM Analyst

Nufarm Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 140,000; Full time

Job summary

Nufarm Malaysia Sdn Bhd is seeking an experienced Identity & Access Management Analyst to join the Global Enterprise IT team in Malaysia. You will administer IAM processes, manage user access, and ensure security and compliance across enterprise systems.

You will work with stakeholders globally, handle joiner, mover, and leaver activities, and support access reviews and audits while driving process improvements and automation.

Qualifications

• Fluent English communication, written and verbal.
• Experience in IT support, identity management, or access administration.
• Understanding of the Joiner-Mover-Leaver (J-M-L) lifecycle and associated IAM processes.
• Hands-on experience with Active Directory and/or Microsoft Entra ID.
• Understanding of access management principles, user provisioning, and RBAC concepts.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to manage multiple priorities while maintaining accuracy.
• Experience working with ticketing systems and service management processes.
• Strong stakeholder engagement and customer service skills.

Responsibilities

• Provide operational support for Identity and Access Management services across enterprise systems and business applications.
• Manage user accounts, groups, and permissions within Active Directory and Microsoft Entra ID environments.
• Execute Joiner-Mover-Leaver (J-M-L) lifecycle processes to ensure users receive appropriate access throughout their employment journey.
• Provision, modify, and remove access rights in accordance with security policies and business requirements.
• Investigate and resolve identity and access-related incidents and service requests.
• Manage and prioritise IAM-related ticket queues through IT Service Management (ITSM) tools.
• Escalate complex issues appropriately while ensuring timely resolution and stakeholder communication.
• Support access review, certification, and audit activities to maintain compliance and governance standards.
• Collaborate with business stakeholders, application owners, and IT teams to ensure access requirements are accurately fulfilled.
• Identify opportunities to improve IAM processes, efficiency, and automation capabilities.
• Maintain accurate documentation, procedures, and audit records.
• Partner with global vendors and support teams to deliver reliable IAM services across multiple regions and time zones.

Skills

Identity management

Access provisioning

J-M-L lifecycle

Active Directory

Microsoft Entra ID

Access concepts

Troubleshooting

Ticketing systems

Stakeholder engagement

Analytical thinking

Tools

PowerShell

LDAP

Job description

Nufarm is a global crop protection and seeds technologies company that helps farmers and businesses meet the global challenges of food, feed, fibre and fuel production. Whether it's commercialising the world's first plant-based omega-3, launching precision agricultural solutions, unlocking biomass oils for more sustainable fuels and fast-moving consumer goods, introducing innovative crop protection solutions, or delivering the crop and seed solutions farmers depend on every day, Nufarm is evolving with agriculture to drive value for customers.

Nufarm. Evolving Ag.

Help Secure the Future of Global Identity & Access Management

We're looking for an experienced Identity & Access Management (IAM) Analyst to join our Global Enterprise IT team based in Malaysia.

This is an exciting opportunity to support and administer Nufarm's identity and access ecosystem, ensuring employees have the right access to systems and applications securely, accurately, and in a timely manner.

In this role, you'll be responsible for executing core Identity and Access Management processes, including Joiner-Mover-Leaver (J-M-L) lifecycle activities, access provisioning, incident resolution, and access governance support. Working closely with business stakeholders, application owners, vendors, and IT teams globally, you'll play a key role in maintaining security, compliance, and operational efficiency across the organisation.

If you're passionate about identity management, security best practices, and delivering excellent user support in a global environment, we'd love to hear from you.

How You'll Help Us Grow

• Provide operational support for Identity and Access Management services across enterprise systems and business applications.
• Manage user accounts, groups, and permissions within Active Directory and Microsoft Entra ID environments.
• Execute Joiner-Mover-Leaver (J-M-L) lifecycle processes to ensure users receive appropriate access throughout their employment journey.
• Provision, modify, and remove access rights in accordance with security policies and business requirements.
• Investigate and resolve identity and access-related incidents and service requests.
• Manage and prioritise IAM-related ticket queues through IT Service Management (ITSM) tools.
• Escalate complex issues appropriately while ensuring timely resolution and stakeholder communication.
• Support access review, certification, and audit activities to maintain compliance and governance standards.
• Collaborate with business stakeholders, application owners, and IT teams to ensure access requirements are accurately fulfilled.
• Identify opportunities to improve IAM processes, efficiency, and automation capabilities.
• Maintain accurate documentation, procedures, and audit records.
• Partner with global vendors and support teams to deliver reliable IAM services across multiple regions and time zones.

Could This Be You?

You are a detail-oriented and analytical IT professional with experience supporting identity and access management processes or broader IT support functions. You understand the critical role that user access plays in maintaining security, compliance, and business productivity.

You enjoy working in a process-driven environment, solving access-related issues, and collaborating with stakeholders across different teams and geographies. You are comfortable handling sensitive information, managing competing priorities, and ensuring tasks are completed accurately and efficiently.

Most importantly, you are committed to delivering a high standard of service while helping maintain a secure and compliant technology environment.

What You'll Bring

Essential

• Fluent English communication skills, both written and verbal.
• Experience in IT support, identity management, or access administration.
• Understanding of the Joiner-Mover-Leaver (J-M-L) lifecycle and associated IAM processes.
• Hands-on experience with Active Directory and/or Microsoft Entra ID.
• Understanding of access management principles, user provisioning, and role-based access concepts.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
• Experience working with ticketing systems and service management processes.
• Strong stakeholder engagement and customer service skills.

Desirable

• Strong documentation skills and a continuous improvement mindset.
• Experience supporting ERP platforms and other core business applications.
• PowerShell scripting experience.
• Experience with LDAP queries and directory services.
• Understanding of identity governance, access reviews, and audit requirements.
• Exposure to IAM automation and process optimisation initiatives.
• Experience supporting global stakeholders and working across multiple time zones.

Why Join Nufarm?

At Nufarm, you'll have the opportunity to contribute to the security and operational effectiveness of a truly global organisation. You'll work alongside experienced technology professionals while supporting critical identity and access processes that enable our people to work securely and efficiently.

This Malaysia-based role offers exposure to global stakeholders, modern identity technologies, and opportunities to contribute to process improvements and automation initiatives that drive long-term value across the business.

Nufarm is an equal opportunity employer and values diversity. All employment decisions are based on qualifications, merit, and business needs. We are committed to creating an inclusive environment for all employees.