IAM Analyst / IdentityIQ (IIQ) Engineer

Abbott; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Abbott in Petaling Jaya, Selangor, is seeking an IAM Analyst to support and enhance our Identity and Access Management platform, focusing on SailPoint IdentityIQ for US & Europe. You will centralize access lifecycle management, strengthen governance, and ensure compliance through monitoring, reporting, and integrations.

The successful candidate will work with IT and security teams to optimize IAM processes, perform UAT/regression testing, and maintain documentation such as SOPs and runbooks.

Qualifications

• Bachelor’s degree in Computer Science or Information Technology.
• At least 3 years of IAM experience.
• Hands-on SailPoint IdentityIQ experience.
• Knowledge of JML, RBAC, provisioning, and access governance.
• Experience with application integrations.
• Familiarity with ServiceNow reporting.
• Experience with testing (UAT, regression) and documenting processes.
• Strong collaboration across teams.

Responsibilities

• Support SailPoint IdentityIQ integrations and onboarding of applications.
• Execute system integrations (CSV/API/DB) with other teams.
• Monitor IAM operations, KPIs, and resolve provisioning issues.
• Perform ServiceNow reporting and aging analyses for incidents and access tickets.
• Support testing activities and maintain SOPs/runbooks/integration designs.

Skills

IAM concepts

JML processes

RBAC provisioning

Access governance

System integrations

ServiceNow reporting

Testing (UAT)

Education

Bachelor’s in CS/IT

Tools

SailPoint IdentityIQ

ServiceNow

Azure AD

Azure PIM

SQL queries

Job description

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of

• A collaborative and inclusive work environment

• A company recognized as one of the best places to work globally and for diversity

Divisional Information

Our IT and Digital capabilities empower business innovation, enabling secure, scalable, and compliant technology solutions across Abbott’s global operations. We focus on strengthening cybersecurity, identity governance, and digital transformation to support better health outcomes worldwide.

The Opportunity

This position is based in Petaling Jaya, Selangor, supporting our IT / Digital Identity & Access Management function.

As the IAM Analyst, you will play a critical role in supporting and enhancing our Identity and Access Management (IAM) platform for US & Europe region, with a primary focus on SailPoint IdentityIQ (IIQ). You will contribute to centralizing access lifecycle management, strengthening governance processes, and ensuring compliance through effective monitoring, reporting, and integrations.

What You’ll Work On

• Support and maintainSailPoint IdentityIQ integrations, including onboarding new applications and managing entitlement mappings

• Execute and supportsystem integrations(CSV/file-based, API, and database integrations) while collaborating with application and infrastructure teams

• Monitor IAM operations, track KPIs, and resolve issues related totask failures, provisioning errors, and aggregations

• PerformServiceNow reporting and analysis, including aging reports for incidents, change requests, and access tickets

• Supporttesting activities, including UAT and regression testing, and maintain clear documentation such as SOPs, runbooks, and integration designs

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• 3 years of experience inIdentity and Access Management (IAM)

• Hands-on experience withSailPoint IdentityIQ (IIQ)

• Strong understanding of IAM concepts, including JML processes, RBAC, provisioning workflows, and access governance

• Experience withapplication integrations(connected and disconnected systems)

• Familiarity withServiceNow reporting and ticket management

• Experience supporting testing (UAT, regression) and documenting technical processes

• Strong attention to detail and ability to collaborate across teams

Preferred Qualifications

• Experience withAzure AD, Azure PIM andSQL queries

• Exposure toaccess certification processes and compliance frameworks

• Experience working incompliance-driven IAM environments

Additional Information

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

IT Operations

DIVISION:

BTS Business Technology Services

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable