Hybrid Cloud & Infrastructure Operations Analyst

Logicalis Asia Pacific; Putrajaya; Hybrid; MYR 40,000 - 60,000; Full time

Benefits offered by this job

Flexible working arrangements

Funding for learning and development

Supportive team environment

Job summary

A global technology service provider is seeking a Cloud & Digital Workplace Analyst in Putrajaya, Malaysia. This role involves providing first-line support for virtual servers and Microsoft Azure environments. Responsibilities include monitoring systems, handling service requests, and basic troubleshooting within hybrid IT environments. Ideal for someone early in their IT career, this position offers opportunities for professional growth and skills development in a supportive team environment.

Qualifications

• 0–2 years of experience in IT support or infrastructure roles.
• Basic knowledge of Windows Server, Azure portal, and Active Directory.
• Understanding of patching, backups, and system monitoring.
• Willingness to learn scripting and automation.

Responsibilities

• Provide first-line support for virtual servers and Azure environments.
• Monitor systems and report on server health.
• Handle service requests and incidents.
• Perform basic troubleshooting of server and Azure issues.

Skills

Customer service skills

Azure knowledge

Basic troubleshooting

Monitoring tools

Team collaboration

Education

Relevant IT certifications (e.g., CompTIA, AZ-900, AZ-104)

Tools

Windows Server

Azure portal

ITSM tools

PowerShell

Job description

A global technology service provider is seeking a Cloud & Digital Workplace Analyst in Putrajaya, Malaysia. This role involves providing first-line support for virtual servers and Microsoft Azure environments. Responsibilities include monitoring systems, handling service requests, and basic troubleshooting within hybrid IT environments. Ideal for someone early in their IT career, this position offers opportunities for professional growth and skills development in a supportive team environment.