HUMAN RESOURCES MANAGER

Holiday Inn Johor Bahru City Centre; Johor Bahru; On-site; MYR 90,000 - 180,000; Full time

Job summary

Holiday Inn Johor Bahru City Centre is seeking a Human Resources Manager to lead all HR functions for the hotel in Johor Bahru. You will partner with management to drive talent acquisition, payroll administration, employee relations, and development programs while ensuring compliance with Malaysian labour laws and company policies.

Reporting to the General Manager, you will guide department heads, oversee HR records, and support business objectives through effective planning, engagement

Qualifications

• Minimum 5 years of HR experience, preferably in hospitality management.
• Diploma or Degree in Human Resources Management, Business Administration, or related field.
• Solid knowledge of Malaysian labour laws and statutory requirements (EPF, SOCSO, EIS, Income Tax).
• Proven experience in recruitment, payroll, employee relations, performance management, and HR administration.
• Experience in Learning & Development programmes and training needs analysis.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work with department heads and management at all levels.
• Discretion handling confidential information.
• Independent and able to manage multiple HR matters.

Responsibilities

• Oversee the day-to-day HR operations, including recruitment, payroll, employee relations, compensation and benefits, and HR administration.
• Manage the recruitment and selection process to ensure the hotel has the right people for the right positions.
• Provide guidance and support to department heads on HR matters, employee performance, disciplinary issues, and staff management.
• Ensure payroll, attendance, leave, and other HR records are properly managed and completed on time.
• Monitor and ensure compliance with Malaysian labour laws, statutory requirements, and company policies.
• Handle employee relations matters, including grievances, disciplinary actions, counselling, and staff welfare.
• Support and oversee the hotel's Learning & Development (L&D) initiatives to ensure alignment with IHG standards, brand requirements, and hotel business objectives.
• Support employee engagement activities and initiatives to maintain a positive working environment.
• Prepare and monitor HR reports, manpower planning, recruitment updates, and staff turnover.
• Manage employee contracts, confirmation, promotion, transfer, and separation processes.
• Work closely with the management team to support HR planning, budgeting, and hotel business objectives.
• Ensure proper maintenance of employee records and HR documentation in accordance with company and audit requirements.

Skills

HR management

Recruitment

Payroll

Employee relations

Leadership

Communication

Organisational skills

Bilingual English & Bahasa Malaysia

Education

Diploma/Degree in Human Resources Management

Business Administration

Job description

As the Human Resources Manager at Holiday Inn Johor Bahru City Centre, you will be responsible for managing the overall Human Resources functions of the hotel. You will work closely with the management team and department heads to ensure smooth HR operations, support employee development, maintain a positive working environment, and ensure compliance with company policies and labour laws. Directly reporting to the General Manager, this is a full-time position based in Johor Bahru, Johor.

What you'll be doing

Oversee the day-to-day HR operations, including recruitment, payroll, employee relations, compensation and benefits, and HR administration

Manage the recruitment and selection process to ensure the hotel has the right people for the right positions

Provide guidance and support to department heads on HR matters, employee performance, disciplinary issues, and staff management

Ensure payroll, attendance, leave, and other HR records are properly managed and completed on time

Monitor and ensure compliance with Malaysian labour laws, statutory requirements, and company policies

Handle employee relations matters, including grievances, disciplinary actions, counselling, and staff welfare

Support and oversee the hotel's Learning & Development (L&D) initiatives to ensure alignment with IHG standards, brand requirements, and hotel business objectives.

Support employee engagement activities and initiatives to maintain a positive working environment

Prepare and monitor HR reports, manpower planning, recruitment updates, and staff turnover

Manage employee contracts, confirmation, promotion, transfer, and separation processes

Work closely with the management team to support HR planning, budgeting, and hotel business objectives

Ensure proper maintenance of employee records and HR documentation in accordance with company and audit requirements

What we're looking for

Minimum 5 years of experience in Human Resources, preferably in a managerial role within the hotel or hospitality industry

Diploma or Degree in Human Resources Management, Business Administration, or a related field

Good knowledge of Malaysian labour laws and statutory requirements, including EPF, SOCSO, EIS, and Income Tax

Strong knowledge of recruitment, payroll, employee relations, performance management, and HR administration

Experience in managing Learning & Development programmes, training needs analysis, and employee development

Good leadership, communication, and interpersonal skills

Ability to work closely with department heads and management at all levels

Good problem-solving, decision-making, and organisational skills

Able to handle confidential information with professionalism and discretion

Independent, responsible, and able to manage multiple HR matters at the same time

Good command of English and Bahasa Malaysia, both written and spoken