Human Resources Generalist - Mandarin Speaker

PAYOK; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

PAYOK is seeking a results-driven HR/GA administrator in Kuala Lumpur to manage HR admin tasks, recruitment support, and onboarding/offboarding processes. You will oversee general affairs, vendor coordination, and day-to-day operations while maintaining accurate HR and GA databases.

The role requires 3–4 years of HR/GA experience, strong attention to detail, and proficiency in MS Office, Google Workspace, and Lark. A diploma or bachelor’s in HR or related field is preferred.

Qualifications

• Diploma or Bachelor's in HR, Psychology, Management, or related field.
• 3–4 years in HR, GA, or HRGA preferred.
• Strong understanding of HR administration and office operations.
• Detail-oriented, organized, and responsible.
• Good communication and coordination skills.
• Able to work independently and in a team.
• Proficient in MS Office, Google Workspace, and Lark.
• Strong multitasking and problem-solving abilities.

Responsibilities

• Manage HR administrative tasks: records, attendance, leave, documentation.
• Support recruitment: job postings, CV screening, interviews coordination.
• Assist onboarding and offboarding processes.
• Prepare and maintain employment contracts, policies, and HR docs.
• Oversee GA operations: office supplies, facility, vendors.
• Ensure smooth day-to-day operations and admin support.
• Coordinate internal events, meetings, and operational needs.
• Maintain filing systems and HR/GA databases accurately.
• Support adherence to company policies and admin standards.

Skills

HR administration

attention to detail

organization

communication skills

multitasking

proactive

Education

Diploma or Bachelor's in HR/Related

Tools

Microsoft Office

Google Workspace

Lark

Job description

PAYOK is a leading global payment aggregator, offering professional and secure online payment solutions for businesses worldwide. With over 100 payment methods, PAYOK enables merchants to accept payments and manage payouts efficiently, ensuring high success rates and instant settlements. Headquartered in Dubai and licensed as a Money Services Business (MSB) in Canada.

Responsibility

• 1. Manage HR administrative tasks, including employee records, attendance, leave, and personnel documentation.
• 2. Support the recruitment process, from job posting and CV screening to interview coordination.
• 3. Assist with employee onboarding and offboarding processes.
• 4. Prepare and maintain employment contracts, internal policies, and other HR-related documents.
• 5. Oversee General Affairs operations, including office supplies, facility management, and vendor coordination.
• 6. Ensure smooth day-to-day office operations and administrative support.
• 7. Assist in coordinating internal events, meetings, and other operational needs.
• 8. Maintain proper filing systems and accurate HR & GA databases.
• 9. Support compliance with company policies, procedures, and administrative standards.

Qualifications

• 1. Minimum Diploma or Bachelor's Degree in Human Resources, Psychology, Management, Business Administration, or a related field.
• 2. At least 3-4 years of experience in HR, GA, or HRGA is preferred.
• 3. Good understanding of HR administration and general office operations.
• 4. Strong attention to detail, organization, and sense of responsibility.
• 5. Good communication and coordination skills.
• 6. Able to work both independently and collaboratively in a team.
• 7. Proficient in Microsoft Office, Google Workspace, and Lark for daily administrative and coordination tasks.
• 8. Strong multitasking and problem-solving skills.
• 9. Proactive, disciplined, and able to work in a dynamic environment