Human Resource Officer

George Town World Heritage Incorporated; George Town; On-site; MYR 60,000 - 100,000; Full time

Job summary

George Town World Heritage Incorporated in Penang is seeking a Human Resource Officer to manage recruitment, onboarding, training, appraisal, payroll, and HR policies. You will report to the Administrative and Finance Manager and help ensure regulatory compliance.

The role requires a Bachelor’s degree in HRM, at least five years’ experience, excellent English and Malay, strong communication and multitasking skills, and familiarity with MS Office and payroll systems.

Qualifications

• Bachelor's degree or higher in HRM or related field.
• Minimum five years of HR experience including payroll, recruitment, and training.
• Good knowledge of labour laws in Malaysia; civil servant regs an advantage.

Responsibilities

• Plan, manage and execute recruitment, including job descriptions and advertising.
• Maintain staff records and ensure policy compliance.
• Administer payroll, overtime, staff claims and leave summaries.
• Conduct orientation for new staff and exit interviews.
• Develop staff training and capacity-building programs.
• Review policies to ensure legal compliance and equity.
• Provide cross-department support and monthly updates to management.
• Establish effective working relationships and maintain proper documentation.

Skills

Communication skills

Interpersonal skills

Multitasking

English and Malay fluency

Education

Bachelor's degree in Human Resource Management or related subject

Tools

Microsoft Office

SQL Payroll

Job description

The Human Resource Officer is responsible to manage and maintain all aspects of the employment process, including recruitment, orientation, training, appraisal, resignation, and termination. The Human Resource Officer also assists with payroll management and other statutory assignments. The Human Resource Officer reports to the Administrative and Finance Manager.

Type of Contract

Full-time

Duration

Open-ended

Duties

Plan, manage and execute the recruitment, including preparing job descriptions, advertise vacant positions, and manage the hiring process.

Plan, manage and prepare the documentation and implementation of policies and standard operating procedures consistently to ensure the effective operation of the company.

Plan, manage and execute the staff performance management process.

Manage and maintain staff records (soft copy and physical copy) according to policy and legal requirements.

Manage the preparation, distribution, and surrender of office items such as name cards, name tags, uniforms, and staff official stamps.

Manage staff insurance matters.

Conduct orientation to new staff.

Conduct exit meetings and handover for departing staff.

Identify and develop staff training and capacity-building programs and maintain the records.

Handle staff requests regarding human resources issues, rules and regulations.

Administer payroll, overtime claims, staff claims, and leave summaries.

Review company policies, procedures, regulations and working conditions from time to time to ensure legal compliance.

Provide cross-department support as assigned.

Provide task updates to the management monthly.

Ensure the integration of gender equality, cultural diversity and human rights-based approach in program/ activity design, implementation and reporting.

Establish and maintain effective working relationships with colleagues.

Maintain proper working file records and documentation.

Undertake other duties as assigned by the supervisor or the General Manager.

Requirements

Bachelor's degree or higher qualifications in Human Resource Management or related subject.

At least five (5) years of professional working experience in Human Resource related duties such as salary payment, staff benefits, staff recruitment, disciplinary actions and staff training.

Good knowledge of labor law and relevant regulations in Malaysia; knowledge of civil servant regulations is an advantage.

Fluency in English and Malay (both oral and written) is required; knowledge of Mandarin or Tamil is an advantage.

Good knowledge of Microsoft Office applications and SQL Payroll.

Have a valid Class B2 or D driving license.

Genuine enthusiasm for, interest in and understanding of George Town's heritage.

Excellent communication, engagement and interpersonal skills.

Established troubleshooting skills for effective and efficient solutions.

Strong capacity in multi-tasking.

Trustworthy and strong work ethic with high integrity.