HR Operations Specialist

McCalla Integrative Sdn Bhd; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Flexible working hours

Occasional remote work

Medical insurance

Professional development support

Collaborative culture

Job summary

McCalla Integrative Sdn Bhd is seeking an experienced HR Operations professional to oversee employee records, onboarding, payroll support and policy administration in Kuala Lumpur.

You will drive employee relations, ensure compliance with Malaysian laws, and partner with leadership to build a proactive HR function. This full-time role offers flexible hours, ongoing development, and a collaborative, fast-paced environment.

Qualifications

• Bachelor's degree in HR, business or related field.
• Minimum 5 years in HR operations or generalist HR.
• Experience in onboarding, payroll support, benefits and policy administration.

Responsibilities

• Manage employee records, HR documentation and HR databases.
• Administer onboarding, probation, transfers, promotions and offboarding.
• Prepare employment contracts and HR letters.
• Support payroll and employee benefits administration.
• Prepare HR reports, metrics and documentation.
• Coordinate learning and development programs.
• Maintain training records and monitor training effectiveness.
• Support employee engagement and workplace culture.
• Handle employee concerns, grievances and performance issues.
• Assist with investigations and disciplinary matters.
• Assist with performance improvement processes.
• Promote positive employee relations and communication.
• Ensure compliance with Malaysian laws (Employment Act 1955, IR Act 1967, PDPA, EPF, SOCSO, EIS, HRD Corp).
• Monitor regulatory changes and support HR audits.
• Develop, review and communicate HR policies; maintain Employee Handbook.
• Identify opportunities to improve HR processes and participate in HR projects.

Skills

HR Operations

Employee Relations

Employment Law

Policy Administration

Performance Management

Onboarding

Communication

Confidentiality

Time Management

Education

Bachelor's Degree in Human Resources, Business Administration, Psychology

Tools

Microsoft Office

Job description

ROLES & RESPONSIBILITIES

Work Hours: Afternoon Shift (2:00 PM – 11:00 PM)

HR Operations

• Manage employee records, HR documentation and HR databases.
• Administer employee lifecycle, including onboarding, probation, confirmation, transfers, promotions, resignations and offboarding.
• Prepare employment contracts, HR letters and other HR documentation.
• Support payroll and employee benefits administration.
• Prepare HR reports, metrics and documentation.
• Coordinate learning and development programs.
• Maintain training records and monitor training effectiveness.

Employee Relations

• Support employee engagement and promote a positive workplace culture.
• Provide support in handling employee concerns, grievances, disciplinary matters and performance issues.
• Support workplace investigations and domestic inquiries.
• Assist with performance improvement processes.
• Promote positive employee relations and effective communication.

Employment Law & Compliance

• Strong knowledge of Malaysian employment laws and statutory requirements, including the Employment Act 1955, Industrial Relations Act 1967, PDPA, EPF, SOCSO, EIS and HRD Corp.
• Monitor employment law and regulatory changes.
• Support HR audits and maintain accurate statutory records.
• Assist the Director of HR in developing, reviewing, implementing and communicating HR policies and procedures.
• Support the maintenance and review of the Employee Handbook.
• Ensure consistent application of HR policies and procedures.
• Identify opportunities to improve HR processes.
• Support HR projects and organizational initiatives.
• Perform other duties as assigned.

QUALIFICATIONS & REQUIREMENTS

• Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related discipline.
• Minimum 5 years of experience in HR Operations or a generalist HR role.
• Experience in HR operations, employee relations, performance management, employment law and policy administration.
• Experience in technology, professional services or other fast-paced environments is an advantage.

KNOWLEDGE & SKILLS

• Sound knowledge of Malaysian employment laws and HR best practices.
• Strong understanding of HR operations and the employee lifecycle.
• Proficient in Microsoft Office.
• Strong written, verbal and interpersonal communication skills.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Good problem-solving and conflict resolution skills.
• Able to handle confidential and sensitive information with discretion.
• Able to work independently and collaboratively in a fast-paced environment.
• Proactive, resourceful and committed to continuous improvement.

BENEFITS

• Competitive salary and performance-based incentives.
• Flexible working hours and occasional remote work.
• Health and wellness benefits, including medical insurance.
• Professional development and certification support.
• Inclusive and collaborative work culture.