HR & GA ASSISTANT

BIG APPLE Donuts & Coffee; Selangor; On-site; MYR 45,000 - 89,000; Full time

Job summary

BIG APPLE Donuts & Coffee in Malaysia is seeking a diligent records and compliance coordinator to manage foreign worker data, keep centralized records up-to-date, and monitor passport and work permit validity.

You will handle end-to-end permit documentation, coordinate with Immigration authorities, support welfare activities, oversee FOMEMA medicals and hostel compliance under Act 446, and ensure timely maintenance, safety checks, and hygiene standards across facilities.

Qualifications

• Maintain accurate, up-to-date, central records for all foreign workers.
• Monitor passport and work permit validity to ensure renewal workflows.
• Handle end-to-end documentation for permit applications, renewals, Special Passes, and COM.
• Coordinate with Immigration authorities for appointments and submissions.
• Support foreign workers’ welfare, including bank setup, vaccinations, and onboarding.
• Schedule and coordinate mandatory FOMEMA medical check-ups.
• Monitor compliance timelines to avoid missed deadlines.
• Manage medical appeals with clinics and FOMEMA representatives.
• Oversee hostel compliance under Act 446 and perform inspections.
• Maintain audit reports and manage hostel room allocations.
• Coordinate routine maintenance, safety checks, and hygiene standards.

Responsibilities

• Maintain accurate, up-to-date, central records for all foreign workers.
• Monitor passport and work permit validity to ensure renewal workflows.
• Handle end-to-end documentation for permit applications, renewals, Special Passes, and COM.
• Coordinate with Immigration authorities for appointments and submissions.
• Support foreign workers’ welfare, including bank setup, vaccinations, and onboarding.
• Schedule and coordinate mandatory FOMEMA medical check-ups.
• Monitor compliance timelines to avoid missed deadlines.
• Manage medical appeals with clinics and FOMEMA representatives.
• Oversee hostel compliance under Act 446 and perform inspections.
• Maintain audit reports and manage hostel room allocations.
• Coordinate routine maintenance, safety checks, and hygiene standards.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Maintain accurate, up-to-date, and central database records for all foreign workers.

Monitor validities of passports and work permits to ensure seamless renewal workflows.

Handle end-to-end documentation for permit applications, renewals, Special Passes, and Check Out Memos (COM).

Coordinate directly with Immigration authorities for appointments and submissions.

Support foreign workers' overall welfare, including bank account setups, compulsory typhoid vaccinations, and onboarding.

2. FOMEMA & Medical Examination

Schedule and coordinate mandatory FOMEMA medical check-ups in a timely manner.

Monitor compliance timelines closely to avoid missed deadlines.

Manage medical appeals and follow up proactively with clinics and FOMEMA representatives.

Oversee and ensure full compliance of company hostels under Act 446.

Perform routine hostel inspections, maintain detailed audit reports, and manage room allocations.

Coordinate regular maintenance, repairs, safety equipment checks, and hygiene standards.