HR & Administration Manager

Zhicon ChuangXiang IBS SDN. BHD; Selangor; On-site; MYR 120,000 - 190,000; Full time

Job summary

Zhicon ChuangXiang IBS SDN. BHD is seeking an experienced HR leader for a manufacturing focus in Malaysia. The role oversees HR planning, recruitment, employee relations, compensation, and training across production sites. You will manage costs, ensure compliance, and drive workforce development in a fast-paced environment.

The ideal candidate has 10+ years in HR with manufacturing exposure, strong labor-law knowledge, and excellent frontline communication in Mandarin, English, and Malay.

Qualifications

• Bachelor’s degree or higher in Human Resource Management, Business Administration, or related fields.
• Minimum 10 years of HR and administrative experience, including at least 5 years in manufacturing.
• Strong knowledge of labor laws and performance evaluation.
• Experience with 6S, lean manufacturing, and production-site management.
• Fluency in Chinese, English, and Malay; Mandarin-speaking candidates preferred.

Responsibilities

• Develop HR plans based on production schedules and capacity requirements.
• Coordinate annual HR budget, control labor costs, and improve workforce efficiency.
• Lead end-to-end recruitment to fill key positions and expand labor channels.
• Improve employee management systems and resolve labor disputes to mitigate risks.
• Design compensation/benefits, run market benchmarking, and manage payroll data.
• Coordinate training plans and succession planning for critical roles.
• Oversee facilities, assets, procurement support, and regulatory liaison.

Skills

HR management

Labor law expertise

Recruitment

Performance appraisal

Training & development

Cost accounting

Data analysis

Multilingual communication

Project management

Education

Bachelor's degree in HR Management or related field

Job description

I. Responsibilities:

1. Human Resources Planning and Management

Develop human-resource allocation plans based on production schedules and capacity requirements.

Coordinate the annual HR budget, control labor costs, and improve workforce efficiency and production line stability.

2. Recruitment and Staffing

Lead end-to-end recruitment processes (demand analysis, channel development, interviews, background checks) to ensure timely fulfillment of key positions.

Expand labor dispatch channels to guarantee production workforce supply.

Optimize talent selection criteria, establish a talent pool, and enhance employer branding.

3. Employee Relations and Compliance Management

Improve employee management systems (attendance, rewards, promotions) and resolve labor disputes to mitigate employment risks.

Organize employee engagement activities (e.g., team-building, welfare programs) to boost satisfaction and retention.

Ensure compliance with labor regulations such as the Labor Law and Labor-Management Relations Act.

4. Benefits and Performance Management

Design and optimize compensation and benefits systems; conduct regular market salary benchmarking to maintain competitiveness.

Develop incentive programs (e.g., piece-rate wages, production bonuses) and collaborate with production departments to collect performance data for payroll calculations.

Implement performance appraisal frameworks and support management in goal-setting and feedback processes.

5. Training and Development

Coordinate training needs assessments, formulate annual training plans, and enhance employee competencies.

Establish career development pathways and support succession planning for critical roles.

6. Administrative Management

Oversee facility maintenance (workshops, canteens), fixed asset management, and procurement support for production materials.

Liaise with government regulatory bodies to ensure operational compliance.

II. Candidate Profile:

1. Education and Major

Bachelor’s degree or higher in Human Resource Management, Business Administration, or related fields.

2. Work Experience

Minimum 10 years of HR and administrative experience, including at least 5 years in manufacturing.

Familiarity with labor-intensive production models and 5+ years of team leadership experience.

3. Core Skills

Expertise in manufacturing labor laws and performance evaluation tools.

Knowledge of production site management (e.g., 6S, lean manufacturing) and skilled-worker training systems.

Proficiency in manufacturing HR systems and data analysis (e.g., cost accounting, attrition tracking).

Adaptability to factory environments and strong communication skills with frontline staff (e.g., grievance handling).

Resilience under pressure, with ability to manage high-volume recruitment and peak-season emergencies.

Strategic thinking, systematic problem-solving, and project management capabilities.

Fluency in Chinese, English, and Malay; excellent Chinese literacy. We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers.

5. Other Requirements

Professional secretary certification preferred.

Prior experience in large labor-intensive enterprises is advantageous.

High integrity, confidentiality, and accountability.

Initial responsibility for assisting with internal sales affairs.