HR & Admin Executive

Resolve IR; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Resolve IR in Malaysia is seeking an HR & Admin Associate to support the end-to-end recruitment process and maintain employee records. You will screen resumes, schedule phone interviews, and coordinate reference checks while ensuring compliance with Malaysian labour laws.

The role also involves onboarding and offboarding, managing HR documentation, assisting in employee welfare programs, and providing guidance on insurance matters.

Qualifications

• Bachelor’s degree in Human Resource Management, Business Administration or related field.
• Minimum 1–3 years of working experience in HR and Admin.
• Basic knowledge of Malaysian labour laws and HR practices.
• Strong attention to detail and good organizational skills.
• Proficiency in English and Mandarin, both written and spoken.
• Proficiency in Microsoft Office and HRIS systems.

Responsibilities

• Support end-to-end recruitment process, including postings, resume screening, phone interviews, and scheduling.
• Assist in sourcing potential candidates via portals, social media, and networks.
• Assist in maintaining employee records, databases, and HR documentation to ensure accuracy and compliance.
• Provide support in employee relations and resolution of workplace issues.
• Support onboarding and offboarding, including documentation and arrangements.
• Assist in planning internal events and preparing internal communications.
• Assist in day-to-day HR administrative tasks and provide operational support to HR Manager.
• Assist in administering all aspects of employee insurance programs and policy updates.

Skills

HR Admin

MS Office

HRIS

English & Mandarin

Data privacy

Education

Bachelor's degree in HR/BA

Tools

MS Office Suite

HRIS software

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Support the end-to-end recruitment process, including job postings, resume screening, phone interviews, interview scheduling, and conducting reference checks.

Assist in sourcing potential candidates based on job requirements through various channels such as job portals, social media platforms, and professional networks.

Assist in maintain and update employee records, databases, and HR-related documentation and filling to ensure accuracy and compliance.

Provide support in employee relations by addressing staff queries and assisting in the resolution of workplace issues.

Participate in the onboarding and offboarding processes, including preparation of relevant documentation and coordination of necessary arrangements.

Assist in planning and coordination of internal events, such as annual dinners, festive celebrations, and team-building activities.

Assist in drafting and preparing content for internal newsletters and announcements.

Assist in day-to-day HR administrative tasks and provide operational support to the HR Manager and HR team as required.

Assist in administering all aspects of employee insurance programs, including medical, and other related coverage.

Assist in enrolment, renewal, and termination of insurance policies for employees in accordance with company policies and employment changes.

Assist in providing guidance and support to employees on insurance-related matters, including claims processes, coverage details, and policy updates.

Assist in coordinating employee engagement activities and welfare programmes.

Monitor and coordinate employee probation, confirmation, performance appraisal and other employee lifecycle processes to ensure timely completion.

Assist the HR Manager in the implementation of HR policies, procedures, SOPs and other HR initiatives.

Monitor HR and administrative practices to support compliance with applicable Malaysian labour laws, HR requirements and company policies, and highlight any issues to the HR Manager.

Assist in preparing HR reports, records, summaries and other information required by the HR Manager or management.

Assist the HR Manager in HR projects, HR system implementation, process improvements and other HR-related initiatives.

Perform other HR and administrative duties and provide support to the HR Manager as required.

Requirements

Bachelor’s degree in Human Resource Management, Business Administration or related field.

Minimum 1-3 years of working experience in HR and Admin role.

Basic knowledge of Malaysian labour laws and HR practices.

Strong attention to detail and good organizational skills.

Able to handle confidential information with professionalism.

Proficiency in English and Mandarin, both written and spoken. "We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."\

Proficiency in Microsoft Office and HRIS systems.