Hotel Learning & Development Lead

InterContinental Kuala Lumpur; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

InterContinental Kuala Lumpur seeks an Learning & Development Manager to develop, deliver, and evaluate training programs for all hotel staff, from line to management. You will consult with department contacts to identify performance gaps and craft targeted training solutions that align with property and company strategy.

Responsibilities include creating development programmes, managing budgets, coaching trainers, and collaborating with regional partners to forecast talent needs and ensure

Qualifications

• Bachelor’s degree in a related field.
• 3 years related experience and 1 year managerial experience or equivalent.
• Proficient in Microsoft Office.
• Strong problem solving, reasoning, motivating, organizational and training abilities.

Responsibilities

• Develop, deliver, and evaluate training programs for all hotel employees.
• Consult with department contacts to identify performance gaps and training issues.
• Create training and talent development programmes within HR budget and control expenses.

Skills

Problem solving

Reasoning

Motivating

Organizational skills

Training abilities

Education

Bachelor’s degree in HR / Communications / Business Management

Tools

Microsoft Office

Job description

InterContinental Kuala Lumpur seeks an Learning & Development Manager to develop, deliver, and evaluate training programs for all hotel staff, from line to management. You will consult with department contacts to identify performance gaps and craft targeted training solutions that align with property and company strategy.

Responsibilities include creating development programmes, managing budgets, coaching trainers, and collaborating with regional partners to forecast talent needs and ensure