Hotel Front Office Assistant (near KLIA)

Double Star Ventures PLT; Sepang; On-site; MYR 20,000 - 29,000; Full time

Job summary

Double Star Ventures PLT in Sepang, Selangor invites energetic individuals to join our hotel front desk team. You will welcome guests, manage check-in/out, handle payments, reservations, and guest records while upholding our service standards.

We welcome fresh graduates and Malaysians with SPM and 1-3 years experience. Night shifts, weekends, and public holidays are part of the role, with on‑the‑job training provided to help you grow with the team.

Qualifications

• SPM is the required education level.
• 1-3 years of experience is preferred.
• Malaysian nationality is required.
• Own transport is not needed for this role.

Responsibilities

• Welcome and check in/out guests, making them feel at home from arrival.
• Manage reservations and room inventory to keep operations smooth.
• Handle payments, prepare invoices, and maintain guest records.
• Be the go-to person for guest queries with speed, care and warmth.
• Uphold hotel service standards in every interaction and shift.
• Take on additional responsibilities as you grow with the team.

Skills

Guest services

Reservations management

Cash handling

English communication

Education

SPM

Job description

Jora Malaysia will close on 9th September 2026.

Double Star Ventures PLT – Sepang, Selangor

Requirement

• Education: SPM
• Experience: 1-3 years, < 1 year
• Nationality: Malaysians Only
• Own transport: None

Responsibility

• Be the face of our hotel - the first smile guests see when they arrive.

What you'll be doing:

• Welcome and check in/out guests, making them feel genuinely at home from the moment they arrive
• Manage reservations and room inventory, keeping everything running smoothly
• Handle payments, prepare invoices, and maintain accurate guest records
• Be the go-to person for guest queries, responding with speed, care, and warmth
• Uphold the hotel's service standards in every interaction, every shift
• Take on additional responsibilities as you grow with the team

Who we're looking for:

• Malaysian citizen with a good command of spoken English
• Warm, service-oriented personality who genuinely loves meeting people
• Flexible and dependable - comfortable with night shifts, weekends, and public holidays

What's in it for you:

• Build real-world hospitality skills in a dynamic, people-facing role
• Fresh graduates are encouraged to apply
• On the job training will be provided, no experience required

Only shortlisted candidates will be contacted. We appreciate your interest!